Hello
This is a tip explaining how we can try to resolve a lens error.
Firstly you will need to understand what exactly the lens error is, and how it came to happen.
The most common cause for a Lens error:
- Misaligned Lens rings
- Sand and grid wedged in between the lens and the barrel.
- Dropping the camera
- Ran down battery
Here is the Fix:
Firstly you can try removing the batteries and replacing it with a new set of fully charge ones(2500mah).
If the batteries ran down while you were taking photos with the lens extended, you might also get this error. Remove the the memory card and replace the batteries with a fresh recharged set. Try to power on the unit with the fresh set of batteries while the memory card is removed.
Connect your camera to your computer using your USB DATA cable which came with the camera. Once the camera gets power in this mode, the screen should stay off, hence, supplying the lens with more power to push or pull out/in.
Place the camera on a sturdy table with the lens pointing to the ceiling. With a fresh set of batteries installed(Do this without a memory card) hold down the shutter button while you power on the unit.
- Compressed air and Vacuum
Now, you can either use a compressed air canister to blow around the lens area. This will result in the sand or dust particles to be blown out of the area between the lens and the barrel. Or, you can use a vacuum and and carefully place the nozzle around the lens to **** out the particles.
The following Fixes will be done at own risk and can even further damage you camera.
- Tap your camera with the palm of your hand a couple of times to displace the lens into the original position, or to dislodge particles in the lens barrel.
- Try gently pushing/pulling/wiggling the lens while powering up the unit.
I hope this can help you to resolve this problem, and send you well on your way to experience that Legendary Kodak moment.
Kind regards
Andrea
Thank you!
I have a Panasonic DMC LZ2 and the lens will not retract. The screen message tells me to turn the camera off and on again but ni joy. I took the camera apart and I see that the cog which controls the lens tuning but it seems to be stuck. Any solutions?
ugh, I feel your pain. I was taking pictures when I accidentally dropped the camera. It wasn't a bad drop, just on carpet, but the lens won't retract and I get the same message ever since.
I tried some of the methods on here to try and fix it (power save mode and turning back on, zooming in and zooming out, etc).
It sounds like something is stuck. It tried to retract the lens, but it's just stuck. ): any suggestions? did you ever fix yours? if so, how?
message say turn camera off and on and then the lens will not retract.
Had taken a couple of pictures and then my lens would not retract. Keep getting the message to take off lens cap, which is not on. Please help!
I dropped it on the carpeted floor and the lens doesn't retract . The message tells me to turn it off and on, but this doesn;t help.
What shall I do?
I have the same problem, i accidently dropped it, and when i turn it into picture taking mode, the lense tries to focus, then it says " remove lense cap and press >" i dont know what to do :( is it a common problem and can it be fixed?
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