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Question about Philips HDD1630 MP3 Player

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"Please connect player to PC"

My Philips HDD1630 MP3 player has worked great for over a year until the other day I turned it on and it said "Please connect player to PC". I connected it using the USB cable and my computer recognized the player as the Go Gear device, according to the task bar message. However, Windows Media Player told me that no device was connected. The Philips device manager also did not detect it, and it wasn't even visible in windows explorer as a removable storage device. I tried uninstalling/reinstalling all the software (WMP and Device Manager), using different USB ports, and even tried it on another computer, but still the same thing. I went to the Philips website, installed and ran a "Detect Philips Gogear Devices" program, but it still does the same thing. It gets recognized by the USB port, but not by anything else. I've seen others with this same problem, so maybe it is a defect. And of course the warranty is expired. Anyone have a clue, besides paying $ to get it fixed? Should have bought a frickin ipod.

Posted by choward03 on

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Go to www.philips.com and download the hhdd1630/17b software and firmware updates. Install them and print off the instructions on what to do. This fixed my player and what a difference it made.................WOW

Posted on Nov 05, 2007

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1helpful
1answer

Please connect player to pc

You have to run a Repair in the Philips Device Manager - that is the solutino to the problem. If the repair fails, your mp3 player is toast - call Philips to see if you are in-warranty.

-Tha Mp3 Doctor
0helpful
1answer

I dont know why it is doing this please help i wish god could bless u if u do

This player will do that if it is connected to a pc running Vista or Windows Media Player 11

try the Repair in Philips Device Manager

if it says "failed to repair," the player is done
0helpful
1answer

Lockup when connecting to PC

"Failed to repair" = the player is donel anytime this player is connected to a computer running Vista or Windows Media Player 11, it's days are numbered - Philips has a warning on their website, but most people don't see it in time

This is too bad, because Philips no longer has any of these in stock
0helpful
4answers

Please Connect Player to PC"

You need to perform a firmware upgrade on the device - go to www.usasupport.philips.com, and enter in your model number for more details
0helpful
1answer

My computer don't found my mp3

The HDD1630 is only compatible with Windows XP and Windows Media Player 10.

If you have Windows Media Player 11, unistall it to roll back to version 10.

Install and run the Philips Device Manager from the product CD.

Connect the HDD1630 to the power supply and connect to the PC.

The MP3 player should show as an MTP device. There should be a connection icon on the player screen.

Start Windows Media Player, and select the SYNC option to transfer music.
0helpful
1answer

Go gear not working

Install and run Device Manager from the product CD.

Select the repair option, and follow the on-screen prompts.

NOTE: ALL FILES LOADED ON TO THE PLAYER WILL BE LOST.


If this doesn't work then it may be that the hard disk is faulty. There is an easy way to find out. The following procedure allows the player to connect to the PC as a removable drive. If the Pc reads the drive, then the drive is ok.

Connect the HDD1630 to the mains adaptor and the PC.

Before the computer has a chance to recognise the player, press "Power" and "Vol +" to reset the player.

As soon as the player resets (screen goes blank) press and hold "Vol -" until the PC recognises the player as a removable drive.

Try to access the player through "My Computer" as you would the main hard disk.


0helpful
2answers

Will not connect to pc

heya.
i had the same problem with mine,after installing factory software.I deleted the sotfware and just connecteted the mp3 player without software to the pc. Pc then founded as new hardware and gave me a choice of sync to Windows Media Player or Winamp,i chose Winamp and there it went no problems with uploading music.but i can't figure out how to delete music.Hope that works for you.

cheers,eric
0helpful
2answers

Philips HDD1630 MP3

Try reseting it press the on/off button and then the volume up it should work
11helpful
5answers

Philips device manager application

yes you can. go to www.p4c.philips.com Hope this helps!
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1answer

Phillips HDD1630 6GB mp3 player

It sounds like your hard drive is broken
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