My blackberry storm keeps, what appears to be, resetting. It goes black. After a few button pushes, it will show small clock icon in center of screen, eventually show white screen, which will show small blue line at bottom, like a loading bar, and then after screen returns to normal, check security settings. This happens randomly during the day, every day. Sometimes I'm in the middle of writing an email, and sometimes I just pick it up to start something.
I just got this phone about 1 week ago.
Remove suspicious apps one by one. If the problem remains after removing all apps restore the firmware to factory using the desktop manager. If the problem still remains there may be a hardware issue. If you're out of warranty there are Blackberry Repair Guides if you want to attempt a DIY repair, logic boards are on ebay.
I called verizon have the same problem and they said to deinstall an 3rd party apps. i have 3 face book, whether bug, and vlingo. thick around what time it did it what apps did you just get. i thick vlingo is one of them. my brother has it on a curve and said to get i did and just a cupel of days after i notes it.
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I have the same problem! My device when it shuts off like this displays deviceerror than shuts off. While I am typing and doing the exact same thing it happens too. Its frustrating because I got the phone in early December and the first time that it happened I was a bit surprised than it continued happening a lot of times after. I called Verizon and they told me I needed an OS update, but I already have the new OS system. They sent me another phone and this one has been doing the same thing since they sent it to me. I never complained anymore I just got fed up, but it is quite annoying and I am tired of the storm, I am ready to just get a new phone altogether!
I have the same problem!!! and verizon tells me they have not had any similar complaints. it is frustrating. and its my third phone. it happened on all 3. it takes like 5 minutes for the phone to reset. I loose any email that i was previosuly writing and have to start over. so as you can imagine its very frustrating, but other than that and the delay movements. i love the phone.
I have the same problem! Exactly as described.
i have the same problem. the tech told me to try a hard reset but to make sure i have all of my info backed up on my computer. i am still within the 30 replacement so i think i am just going to take it back.
I have the same problem and the tech support at Telus told me they know about the problems of the Storm. I asked him when is scheduled the next update. He didn't tell me but said soon. I know that Bell has a new version out so I hope Telus will do the same soon and hopefully solve those bugs.
Same problem, exactly as described!
Exact Same Problem, really frustrating!
Randomly my phone will say in tiny letters Device Error and turn off it will show a little clock and a little blue loading bar at the bottom after 10 minutes it will turn on! It does the at least twice a day everyday! And now it keeps saying its dead and will NOT turn on and I have left it on the charger for hours!! It will do NOTHING!
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