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Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

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Boiler U/S? Water does not heat up, and ready light does not stop flashing. Once water is heated its supposed to stay a steady green. Have traced a new element from UK company but how do I get to the Old one. Cannot see which screws to undo to allow access to the rear of the machine and into boiler/heating element. Help! Can remove all of the parts for cleaning etc but which screws do I undo to get to the back? Suppliers also need to know what shape my heating element is - round or oval and i cannot see until i get in the back of it

Posted by Lecop on

  • 2 more comments 
  • Eric1 Dec 26, 2007

    I have the same symptoms. When turned on the middle green light flashes and the boiler does not heat up. I have taken the machine apart and it seems that one of the heating elements has blown.

    Lecop, could you please let me know where you managed to source the replacement heating element?



  • Anonymous Jan 26, 2009

    I have the same problem. The middle light does not stop flashing. According to the manual it may be time to descale. Must buy appropriate descaling product and not use vinegar. Also, supposed to use bottled or filtered water and not tap water to make coffee. I have no idea what is to be descaled but think it may be the brew group (the removable thing inside)

  • Anonymous Jan 26, 2009

    is it possible the brew group needs to be descaled? The middle light remains blinking and can not get a cup of coffee to brew.

  • Anonymous Feb 05, 2009

    I too have this problem. So...did any of you get it fixed??? If so, how???



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Take off the water tank, you will se one screw in the chassis, look in the beenhopper and there will you see two screw, loosen this to. Open the door and look up to the right corner and left corner there will you see one screw in each corner, loose this. take of the steam knob. Take of the top.
Look at the right corner and you will see one screw that has to be loosen. If you have to change the boiler you can put a screwdriver in the hole on the right side between the top and chassis and ****, now you can lift up all and work with it on the table.

Posted on Jul 11, 2008

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Related Questions:


What do the green and orange lights mean when they are shown on a Rancilio coffee machine. Is the orange an indicator that the water is heating?

On Rancilio coffee machines, the meaning of the green and orange lights can vary depending on the specific model and configuration of the machine. However, in many Rancilio espresso machines, the lights are used to indicate certain states of the machine during operation. Here are some common interpretations for the green and orange lights:
  1. Green Light: The green light on a Rancilio coffee machine typically indicates that the machine is powered on and ready for operation. When you turn on the machine, the green light should illuminate to show that it has power.
  2. Orange Light: The orange light often indicates that the machine is in the process of heating water to the optimal brewing temperature. Once the water reaches the correct temperature, the orange light may turn off, and the machine is ready for brewing.
  3. Blinking Orange Light: A blinking or flashing orange light might signify that the machine is in a heating phase, and the water is being heated to reach the appropriate temperature. This is common during the initial warm-up or after the machine has been idle for a while.
  4. Red Light: Some Rancilio machines might use a red light to indicate specific alerts or warnings, such as low water level, need for maintenance, or other issues

Why does espresso maker OK light come on just 2 minuets after turning on?

Hi Rustfarmer,

Inside the machine is a high-pressure canister that is used to super heat a predefined amount of water. Once the water has come to a boil, and reached a predefined pressure (15bar) and temperature, the light comes on once the pressure switch is made.

If you have recently used the machine the canister will still be hot or if the water level is below the required minimum the time-to-ready will be greatly reduced causing the light to come on. However, if the light comes on and the water has not come to a boil, it could be due to a few reasons.

If the light comes on and temperature / pressure not reached, it could be due to

  • a faulty heating element or pressure switch,
  • a blocked (due to calcification) water tube, causing the canister to heat up and super heating what ever water is left causing the pressure switch to be made.
These machines are mostly mechanical and requires very little maintenance. The above are the most common problems experienced.

In the case of the pressure switch or heating element, I would suggest checking your warrantee and request a replacement/repair.

In the case of calcification, check the De' Longhi website for a cleaning kit to decalcify the system (Recommended method). If your machine is outside its warrantee period and you do not want to spend the bucks, you could use a home made recipe of white vinegar and water (Not recommended, it could wear down the rubber seals). Just make sure that you rinse the machine thoroughly before making the next cuppa.

Please let us know if you do not succeed and need further assistance.

La pavoni stops boiling water

Run some WHITE vinegar through it, followed by plain water a few times. The heating system gets a buildup in it and requires cleaning from time to time.

I've owned this saeco vienne de lux for about 3

When was the last time you descaled the machine? Scale will build up inside the boiler and insulate the water from the heating elements. The thermostat is on the outside by the heating elements so it gets hot but your water is warm. There are other things but check this first.

THE Machine is not heating the water.

You may have a restricted flow meter. If the flow meter does not spin when you open the steam knob the boiler won't heat. A chip of bean that got into the water receptacle and when the water tank was replaced the chip flowed to the flow meter and restricted it. Now it won't spin and the boiler won't heat.

Krups nespresso not heating water

That is a faulty thermostat or a defective control board.

Contact Krups and have the machine replaced.

Contact - Krups International

Fault light flashing 1 flash per second

Prior to writing the above fault I had asked the owner to turn the boiler temp controller , for the heating side, down just a fraction . I was phoned this morning to tell me that the boiler had stayed on allnight with no fault light . After consulting with the plumber who fitted the system it appears that there might not be a room stat ,
Not finding what you are looking for?


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