Question about Maytag Neptune MAH5500B Front Load Washer

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I have an od code on my washer ??

I have an od code on my washer. It won't run this was. If I pull the power cord and then plug it back in -- the code goes away and the washer runs fine. I think the code means open door. But it is not open. Is there any way that this can be repaired. Thanks

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Check to see if the switch button is depressed.

Posted on Sep 12, 2007


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  1. Unplug the Kenmore washer power cord from the wall outlet. Pull the washer 2 feet away from the rear wall. Locate the screws that fasten the control console to the top of the washer. Remove the screws with a Phillips-head screwdriver and raise the control console to the rear of the washer. The console has two hinges on the back that it will rest on while in this position.

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2 Answers

How do you clear a od error code on a maytag fav6800aww

I agree with fastnhonda troubleshooting. I will just toss out some additional info. I’m an owner like you just trying to troubleshoot from a distance. The OD alarm is signaled by the control board when the control board has not seen a lid open signal from the left lid lock for three completed wash cycles. Could be corrosion issues with the left lid lock and or plug connecting to the left lid lock. If you pull the power plug on the machine then re-power up does the “OD” alarm clear? This might clear the “OD” alarm for three wash cycles. If it does can you do this; open the washer lid and start a Spin Only cycle with the lid open do you throw an OP (Lid Is Open) alarm to the console? If so do you clear the “OP” alarm when you close the lid? I’m checking the signaling functionally of the Left Lid Lock assembly of the magnetic reed relay and lid magnet thru the left lid lock and plug back to the control board.
If no results come from above testing and you want to DIY the repair I would remove the left lid lock (remove the left lid lock as shown on page 34 of the SM) and inspect for corrosion issues as the other forum member speaks to and a possible broken wire connection on the magnetic reed relay. See the red & black wire going to magnetic reed relay switch as shown in the pic. below. Note the black wire is broken away from one end of the magnetic reed relay do to corrosion. If you take apart the left lid lock the tabs holding the case halves together break off very easy so be careful on disassembly. I would not replace the right lid lock just yet. Removing the plugs on the lid locks is difficult so be careful. I would remove the left lid lock and inspect and clean up wih WD-40 if there are corrosion issues such as shown below or a broken wire (re-solder) on the magnitic reed relay. If this doesn’t resolve the “OD” alarm I would then replace the left lid lock only at this time. The right lid lock is not needed for normal washer operation.


Support info;

Left Lid Lock always give you pats supplier you machine model number when ordering parts. No machine serial number is required for this part.
The Service Manual for reference. Sears Parts Direct for reference.

Disconnect the washer power cord.
To raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.

Jul 27, 2008 | Maytag Neptune FAV6800AW Top Load Washer

7 Answers

Od error code

Maytag's service center emailed me back saying that I needed to purchase a magnet for the right side of the lid, even after I sent them photos of the lid. There is no magnet on the right side, so don't be fooled! The lid comes apart fairly easily. First, with a screwdriver, apply a little downward pressure and pry out the center liquid/powder holder. It is hinged on the bottom and will come right out. Next, pull out on the bottom corners and the lid liner will come straight down. Now you can verify that the magnet (on the left side!) is there and seated correctly. If that is the case, go ahead and reassemble. Unplug the washer. Lift up the top portion of the washer (at the crease). You may need a screwdriver to pry up on it. I didn't. I just pulled up on it. It comes up fairly easily. Now you can see the locks, mounted with one bolt on either side. Inspect the wiring for any wear or damage. Next, remove the locks one at a time, unhook the wire connector and plug them back in. Reassemble. Leave the lid up (not sure if it matters, but I did) and plug the washer back in. That's all I did and it worked! The "od" alarm didn't come back.

Mar 30, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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