Maytag Neptune MAH5500B Front Load Washer Logo

Question about Maytag Neptune MAH5500B Front Load Washer

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I have an od code on my washer ??

I have an od code on my washer. It won't run this was. If I pull the power cord and then plug it back in -- the code goes away and the washer runs fine. I think the code means open door. But it is not open. Is there any way that this can be repaired. Thanks

Posted by ClaireWhaley on

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Check to see if the switch button is depressed.

Posted on Sep 12, 2007

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User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.

Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.

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Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.

Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.

Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.


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My Kenmore H3T washer will not start. When a specified wash cycle is chosen Time of Cycle is displayed but the light for the cycle only flashes and washer will not start. No error code is displayed.MO

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If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.
If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.
If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.
If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.
If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.
If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.
If the washer won't start the line fuse might have blown.
If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.
If the washer won't start, the user control and display board may be defective. Check for power to the washer first.
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LIGHTS COME ON BUT WILL NOT RUN

Are there any error codes to the LED display when you press the Start button of your FAV6800AW is that your model? Error codes types such as OD, OP, FL,LR etc.

Have you tried to power cycle the machine by pulling the 120VAC power cord then re-power back up. If there are no error codes the next step would be to enter service mode and read the machines diagnostic error code list to get a start point for troubleshooting.

I’ll assume the machine type is a FAV6800AW or FAV9800AW and post some handy links. If you want to DIY I will try to help. If you decide to call in a service repair company I would call Maytag for an authorized Maytag repair service in your area some parts Like the Control Board may still be under warranty (5yr). Warranty info is in the SM link I attached. The number to call is 800-688-9900. Maytag will need your model number and serial number, that info is located on the back right top side of the console.

The Service Manual for reference. Sears Parts Direct for reference.
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Od error code

Maytag's service center emailed me back saying that I needed to purchase a magnet for the right side of the lid, even after I sent them photos of the lid. There is no magnet on the right side, so don't be fooled! The lid comes apart fairly easily. First, with a screwdriver, apply a little downward pressure and pry out the center liquid/powder holder. It is hinged on the bottom and will come right out. Next, pull out on the bottom corners and the lid liner will come straight down. Now you can verify that the magnet (on the left side!) is there and seated correctly. If that is the case, go ahead and reassemble. Unplug the washer. Lift up the top portion of the washer (at the crease). You may need a screwdriver to pry up on it. I didn't. I just pulled up on it. It comes up fairly easily. Now you can see the locks, mounted with one bolt on either side. Inspect the wiring for any wear or damage. Next, remove the locks one at a time, unhook the wire connector and plug them back in. Reassemble. Leave the lid up (not sure if it matters, but I did) and plug the washer back in. That's all I did and it worked! The "od" alarm didn't come back.
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