1 & 2 buttons as well as some of the other buttons don't work . So you can't set the time unless it is one of the numbers that do work. the microwave is 1 yr old.
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Conduct what the USDA Food Safety and Inspection Service calls a "Time-to-Boil" test, which will help you estimate your microwave's wattage. Add 1 cup of water to a microwave-safe 2-cup measure. Add ice cubes and stir until the water is icy cold. Pour out the excess water, leaving just 1 cup. Place the measuring cup inside the microwave. Set the oven for four minutes on high. Watch through the glass to see when the water boils. If it takes less than two minutes, the microwave is 1,000 watts or more; if it takes 2.5 minutes, the oven has a rating of 800 watts or more; if it boils in 3 minutes, the estimated wattage is 650 to 700.
Is this a one time event? Try unplugging the unit from the wall for at least one hour and plugging it back in. Open the door and close it. I'm not familiar with this particular model but I have to guess that you push the stop/reset button to set the clock after plugging it in. It may be a bad touch pad or a bad door sensing switch.
The
first thing I would suggest is a hard reset. Unplug the unit for a
minute or so. Then plug it back in, set the clock and try again. If that doesn't work, leave it unplugged for maybe an hour.
If you still have trouble, contact Danby Customer Service US / Canada.
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