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there is a little white piece of plastic that gets stuck when you put in or take out toner catridges when not in the right position it cause that notification thank you again
is there any error messages coming out from your fax machine.see the error messages first.the paper should run smoothly during sending and receiving process
Please check rear door area for paper, can you use manual feed slot? Power off machine with all jams removed and paper loaded, then power on, can you tell us exact error message/lights that are shown in this state?
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