Hey my sansa e260 has like a million problems first my computer won't detect my player. it also won't charge, when i plug it in first it gets stuck on the start up screen then i press menu and it goes to the menu but the time and battery icon are both not there . i also can't add any song and it says my song list is empty and it's the same for everything else ( movies, recordings ...etc) and when i try to set the time it works untill itry to set the year then the screen just fades away then it turns off. i've tried everthing : installing new firmware emailing sandisk didn't help at all i don't know what to do it's been like this for months :( PLEASE HELP!!
The device usually gets like that from faulty music. If you just updated the firmware and left the music on there, you would usually have the same issues. Run the recovery tool from the SanDisk website, select "format" when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe This will rollback the firmware and delete everything on the player. Best of Luck.
Posted on Sep 12, 2007
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