Printing problems I have new black and color ink casettes but my a960 All in One will not print properly. It prints very light and leaves vertical columns with no printing at all... the columns move from the edge to the middle and are not predictable. Color does not work either small scans like a Soc Sec card do work in black and white and in color but not a full page... the same is true with a print from my PC... same problem with the light page and no print ...wassup widdat

Sorry, steve, that you are experiencing this problem.

According to canon.com's website regarding the i9900 InkJet Photo Printer:

Why color ink may be used when printing in black and white Even when printing in black and white, color ink is used for the following reasons:

1. Automatic cleaning of the print head.
   
   To prevent the print head nozzles from clogging, the print head is automatically cleaned periodically. At that time, a small amount of each color ink is consumed.
   
   Therefore, although printing in black and white is performed, color ink is also consumed.
   
   
2. Color inks may be used to create black.
   
   When printing in grayscale or on photo paper or when duplex printing, although printing appears in black and white, the color black may be created using the three (cyan, magenta, and yellow) color inks. Printers without a pigment black tank / cartridge will print black / grayscale will create a composite black using color ink even on plain paper.
   
   Therefore, although printing in black and white is performed, color ink may be consumed.
   
3. In order to keep the heavy black ink from smearing on the page or in the printer, color ink is used when duplex printing to help create black text.
   
   ---

I might suggest taking out the color ink cartridges leaving only black there, but some printers don't take kindly to this. So, you may have to further experiment with magenta, cyan, and yellow to make it at least seem b&w to your best eye's judgment.

Good luck on this.

Check user guide or open support ticket -
https://dell.to/30YzafE

The print heads on your ink cartridges have dried up. Ink printers need to print in black and white and color once a week. Doing this will extend the usable life of your cartridge because the ink will not dry on the print head and clog it. You can try and get the ink flowing yourself by resting the print head on a warm moist paper towel until you see ink on the towel (ink stains most surfaces so be careful where you do this). To check your progress, press the print head into a dry paper towel. You should see three entire distinct colors for the color cartridge and one black line for the black cartridge. If you can't get it flowing again you will need to buy new cartridges. You can get Dell refills from Cartridge World if you would like to save some money.

Do this, press and hold the "Stop" button on the printer for 10 seconds that should clear the fault set by the empty ink cartridge.

My new black ink cartridge wasn't working at all. I sprayed the cartridge with windex and let soak for a minute. I wiped dry with paper towel and there was black ink on my towel unlike before. The windex unclogged it and it worked like new!

- Try to reallign the cartridge, run a print test, after that if the issue still persist - uninstall and reinstall software - run test and re-allign again the cardtridge using software. run print test again.

epson.com, actually you can print using black ink only, but you have to reset the color ink for it to register as full. :) or you can freeze the ink counter using the ssc service utility before the other ink rans out. :)

Chat with a Dell tech for free. Click the link below.
http://support.dell.com/support/topics/global.aspx/support/dellcare/contact_us_options?c=us&cs=19&l=en&s=dhs&~tab=1

Have you reset the ink levels for your printer? Some printer software refers to it as that others ask if you have installed a new cartridge.

 

Do maintenance on the printer, such as clean heads, print test page, head alingment, etc and see if that fixes it. You can get to all these options through properties

Make sure the printer settings are set properly to print in color on the PC. Even if there is a color cartridge, if the PC only tells it to print black ink it's not going to use the color cartridge.