HP DesignJet 500ps (42 in.) InkJet Printer Logo
Posted on Sep 11, 2007
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Problem while printing rectangular boxes

I want to print a rectangular box filled with diagonal lines(blue color), but the print is coming as rectangular box filled with black color. if we print empty rectangular box it is coming correctly. send the reply as soon as possible.

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Anonymous

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  • Master 625 Answers
  • Posted on Sep 11, 2007
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Joined: Sep 12, 2006
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Check your printing program. are you using a mac or apple program? like quark? check setup, maybe there's something like reverse printing option or transparent printing.

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0helpful
1answer

Want to print black and white. How?

Setting the font type color in a Microsoft Office Word document to black will ensure that the document prints the text in black. However, if there are images, graphics or photographs within the document, they will more than likely print in color or hued colors similar to black. To ensure that the entire document prints solely in black ink, you must set the color settings on your individual printer to black-and-white

Instructions:
1.Click "File" and then "Print." To open the print dialogue box using keyboard commands, press "CTRL" and "P" simultaneously.
2.Select the printer you are using at the top of the dialogue box under "Printer" and "Name."
3.Click the "Properties" button next to the selected printer. The dialogue box that appears is different for all users, as it depends on the type of printer being used.
4.Click on a tab, button or selection box indicating "Color." Most options include high-quality color, grayscale and black cartridge only. Choosing grayscale will print the document using various shades of gray and other tones such as blue or green that match the actual hues in the document visible on the screen. A photo or picture that may look black or gray could actually have blue undertones. To print purely in black and white with no undertones, you must select either "black cartridge" or "black and white only."
5.Select "OK" to return to the Microsoft Word printer dialogue box. Press the "Print" button to print the black-and-white document.

I hope you find it very helpful. Thanks.
0helpful
1answer

Can print the color I want. Only prints red.

A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.
2helpful
1answer

Can not get the hp k5400 to print blue put in new ink cartridge says it see's it but wont print

This printer uses Printheads. Print a quality diagnostics page from tools in the setup menu. If there are lines (or no color) in the blue box then replace the C/M printhead.
1helpful
1answer

Color cartridge do not want to print

A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.
0helpful
1answer

Can't print in color

A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below: 
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.  2. Select "Clean and Fix Horizontal streaks."  Click on "Print". This will produce a printed page. 
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps. 
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below: 
1. Please open the "Solution center" again and go to the "Maintenance" Tab.  2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.  3. Get a damp paper towel.  4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.  5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.  6. Next dab the cartridge on the towel to make sure that the ink is flowing.  7. Snap the cartridges back into the printer.  8. On your computer, select "Old Cartridge install."  9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.
0helpful
1answer

Can't select to print in black and white

when you do a "file" "print" to print the form - click on "preferences" in the print menu - then select "grayscale printing" box. this may have to be done each time you go to print something new

hope you got your taxes done already
0helpful
1answer

The printer colors are not come out right.

Go to this link. Type "print nozzle test" in the search box and click Search. Perform a nozzle test, and if the colors match what are on the instructions, your print head and inks are OK.

(1) If the print head and inks check out OK, type "wrong colors on print" in the search box, and you will see several troubleshooting steps you can try.

(2) If the nozzle test colors are off, confirm that you are using BCI-6 inks for all three colors and the small black tank. You should only have a BCI-3 tank in the large black position. If you have all the correct inks, your machine probably needs to be serviced/ repaired.
0helpful
1answer

Diagonal shading problem on monochrome print

I would try cleaning the lasers with the brush inside the door. If that fails, you might try looking at the developers.
0helpful
1answer

No color prints

When you tried to print, did you press the button for black or color? Either one of these will be the start button. If you hit color and it still prints in B&W, the other solution is to the pop-up box should come up then you click on advance options. file-print --then click on preferences just below your icon list of printers. Two pop-up boxes will appear. close the smaller one (I want to...), and the other box should stay open. You will see on the lower right corner the box to check off for "print color images in black & white. Make sure the box is unchecked. then click ok, and print.
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