I just took mine apart and found why the brushes wouldn't turn. You have to start by taking the cover off which consists of 7 screws and the brush on/off switch. Once you get the cover off there is two tubes that you can remove from the air drive and the spring on top that the switch operates. On the bottom is two screws that will allow you to remove the air drive from the unit. Take the cover off the airdrive and you will find two plastic gears and a metal shaft with two bearings - one on each end. This shaft is what the air drive turns and then turns the gears and in turn the brushes turn. On mine the bearings on each end were all rusted and seized up. I used some wd40 and penatrating oil. Put it all back together and it turns perfectly for now...
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First i would be checking for a mechanical restriction stopping the brushes from spinning like hair or similar wrapped around the brushes and jamming them, if all is clear it could be a belt broken or slipping, a stripped gear or an electrical fault, depends on what type of drive system the brushes on your particular vacuume cleaner uses. Hope this is helpful.
Almost certainly you have broken a drive belt. It is not a big deal though just turn it upside down and remove the base plate you should be able to access the belt from there. You should be able to get a belt pretty easy from an online retailer like vacuumspot
Follow these steps if the Brushes Fail to Spin •If the brushes on your Hoover carpet cleaner fail to spin, there may be a problem---some sort of blockage---with the suction or with the belt that turns the brushes.
Turn the Hoover carpet cleaner over, and inspect the brush area. Debris, strings, or pet hair may be tangled in the rollers, keeping them from turning. Use a pair of scissors to cut away any obstructions in this area. Flip the Hoover carpet cleaner back over, and turn it on to see if cleaning the rollers has solved the problem.
To check the belt, turn the Hoover carpet cleaner over, and remove the bottom plate screw with a Phillips head screwdriver. Investigate the belt area to see if it is broken or has somehow slipped off. If it is broken, you can order a part from Hoover.com or from many of the other online parts stores.
When the belt arrives, simply slide it on in place of the broken belt, reattach the bottom plate and turn the Hoover carpet cleaner right-side up. Turn it on to test your solution.
If the Brushes don't rotate, & you have two brushes;
1). Turn unit on side. ( Make sure unit is up-pluged)
2). Rotate the front brush roller, if the second roller moves at same time,
3). Locate a small ribbed belt that goes from the further back roller, to a small ribbed pully. (Gates belt #177-3m5) ( on side under a clear cover)
The belt may not be broken, but may have carpet fuzz / lint covering the belt ribs, causing the belt to slip.
If that belt is OK and you find that the small pully doesn't turn the belt/rollers, the problem is with a small internal direct drive motor, that drives the brush rollers.
At this point return the unit, as Bissell has a design defect & is using cheap parts.
Please remove the brush assembly by pulling down from the bottom of the cleaner. There is a drive pin to the brushes, approximately 1/4 inch square and two inches long that connects the brush to the drive mechanism. You may have broken the pin off, and need to replace the brushes.
Hello tmc68cam. Most vacuums have a belt driving the rollers/brushes. Unplug unit and remove the housing screws to view internaly. If a broken belt note your model# and search for a local applance repair shop for a replacement. IF not I will need Mgfr.,model & serial# to research to futher assist in the repair. Good Luck.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=40488&thid=754331 Brushes stopped working and started making real... Posted by charlenemo on Jul 07, 2008 I was on my 2nd room and the brushes stopped working and it spells like a belt broke but there are no belts on the machine. Also making a louder sound. Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Hoover SteamVac F5914-900 Spin Scrub Upright --- If the vacuum does not have a belt there has to be something driving the brushes of which a part is broken and is in need of replacement. Please check your owner’s manual under the trouble shooting guide to see what is wrong, or feel free to call the Hoover factory website or phone 3 to cust serv @ Hoover to see what is wrong or to have them send out an owner’s manual to you for future use. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Thanks, Don the Vac Man Go Ahead. Use Us.