Question about Roxio Easy CD Creator 5.3 for PC

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Failure to open cd

Am running win xp and Roxio 5.3. I can't open the make a data cd. I get a error signature box that says "excption in create instanc of creator". No misspelling. I removed the program and reinstalled still no help. I downloaded Roxio's updates and fixs but nothing works. Help... Joe

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  • keukasun Nov 19, 2007

    I try to burn jpg files using the dvd project selection Roxio CD creator ver 5.34 and the error message says " improper media" This only happens when i try to burn the files on to a DVD disk

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Hi Install - CDBurnerXP Pro 3.0.116 Download from here: http://www.cdburnerxp.se/download.php Good Luck

Posted on Sep 11, 2007

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Recently bought & installed Roxio 2011 on Windows XP and it worked fine. Upgraded laptop to Windows 7. Roxio stopped working. Uninstalled all Roxio programs and reinstalled Roxio Creator 2011. No...


If you are getting the error at startup, roxio service might not started or disabled. What you can try to do is to enable all roxio service. refer to the steps below.
- click start > run - type services.msc - look for all roxio service i.e roxwatch.db - double click it then select the startup type to automatic - save the changes then restart computer

Cheers . . .

Feb 02, 2011 | Roxio Creator 2011

1 Answer

My computer restarts when i turn off the computer


Most Win XP shutdown problems reported thus far have been that it reboots when shutdown is attempted. This may be a global symptom emerging from several distinct causes, because, by default, XP executes an automatic restart in the event of a system failure. Therefore, more or less anything compromising the operating system during the shutdown process could force this reboot.
Disabling the “restart on system failure” feature may permit the exact cause to be isolated: Right-click on My Computer, click Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” uncheck the box in front of “Automatically restart.”
Here are some of the things that may have produced this reboot-instead-of-shutdown symptom. Please refer below and perform the steps which are appropriate to your situation:
  • By now, the Roxio/Adeptec Easy CD / Direct CD software is well documented as being the major cause of this undesirable shutdown behavior. SOLUTION: Roxio has released new drivers (here) to solve this problem in both the Platinum and Basic editions of Easy CD Creator 5. As expected, at least half of the Win XP shutdown problems went away with the release of these patches.

    One warning about this patch comes from correspondent Bert Smith: Be sure to read the directions! “Roxio Easy CD Creator Platinum 5.0 can be a real hassle to get working under Win XP,” Bert wrote, “and there is the risk of your computer not booting if you blindly go ahead and install it without first consulting the Roxio Web site.” Bert also mentioned that Roxio’s “Take Two” backup program (normally part of Easy CD Creator 5 Platinum) is uninstalled when the Roxio patch is applied.

    • Direct CD. Many Easy CD users (but not all) found that installing Easy CD 5.0 does not cause the shutdown problem, provided they do not install the Direct CD component.

    • UDFRINST. Several people solved this reboot-on-shutdown problem by deleting the UDFRINST file. This file is part of the Roxio CD-RW software for systems not using Direct CD.

    • CDRALW2K.SYS. Correspondent Larry Blumette identified the CDRALW2K.SYS file (version 1.0.0.1048) as the Roxio file causing his shutdown problems and error conditions. When he deleted or renamed this one file, his problems went away. (Of course, you lose your CD functionality that way, too.)

    • Video Pack 5. Roxio’s Video Pack 5 causes the same problem because it contains includes the main parts of Easy CD 5. SOLUTION: Uninstall Video Pack 5 and also delete CDRALW2K.SYS (Tip from Christian Männchen). However, this solution may also have the side-effect of disabling access to your CD or DVD drive. SOLUTION TO THE SIDE-EFFECT: Apply one of the repair methods in MSKB Article 270008, Code 31 Messages Occur After Removing Adaptec Easy CD Creator 4.02c in Windows 2000 (Tip from Peter Kingsley).

  • Whether or not APM is enabled makes a difference — but the effect could go two ways. Some users report that XP reboots on shutdown if APM is enabled, but shuts Windows down just fine if APM is disabled. Other users report exactly the opposite behavior. According to Jack Dunne, this is similar to a known Windows 2000 problem. The issue seems related to the computer’s specific hardware or BIOS — so, as with all NT operating systems, stick to the Hardware Compatibility List where possible.

  • USB Connections As can be seen from remarks in the Misc. Hardware Issues section below, several different USB-related issues can impact shutdown. One of the most concrete examples was a “reboot on shutdown” problem contributed by correspondent Rick Bross. If his several USB devices (PDA cradle, flash card reader, etc) were plugged into the motherboard’s USB ports, his computer would reboot on an attempted shutdown; but when, instead, he plugged them into an external USB 2.0 hub, shutdown went just fine. (This was with Win XP Professional SP1 on a Supermicro X5DAE dual Xeon motherboard. The same devices plugged into an Asus A7M-266D dual AMD 2000MP system on the same OS worked without problem.)

  • “Wake on” power settings Power-management settings that have the computer “wake” on LAN, USB, modem, or (for that matter) probably anything else may also trigger a restart after shutdown. Correspondent Simon Wei provided this tip after a friend of his found an old old Logitech USB mouse would trigger “wake on USB” after every Windows shutdown. Their solution was to remove that particular mouse and all worked fine. The principle is much more far-reaching than this one example.

  • Hidden “wake on” power settings If you have an Ethernet card integrated into your motherboard, you may have hidden “wake on” settings that are harder to find. Site visitor Jim Porter found that his Asus P5GDC-V Deluxe motherboard had a “wake on” setting in Device Manager | Properties | Advanced rather than in the BIOS or Power Management settings. (The Asus P5AD2 and P5GD2 boards have this also.)

  • Y-SB3 Logitech Internet Keyboard can also cause this problem. If you use it as a simple generic keyboard, there’s no problem; but, if you install the Key Commander software that drives the special Internet functions, Win XP will restart instead of shut down. Unfortunately, Logitech has decided that they will not be updating this driver for this keyboard. (Tip from Jan K. Haak.)

  • Logitech MouseWare 8.6. Windows reboots when shutdown is attempted. The software caused a BSOD with KBDCLASS.SYS. Removing the software solved the BSOD the problem. (Tip from Pablo Cheng.) MouseWare 9.0 and 9.1 also have been linked to reboot-instead-of-shutdown in Win XP. Removing the software resolves the problem. (Tip from Aswin Kindts, Greg Williams, and others)

  • Webstar DPX USB cable modem. In the one case known to me, the problem was solved by switching the modem’s connector from the USB 1.1 port on the motherboard to the USB 2.0 PCI card. (The modem was provided by Telewest Broadband, manufactured by Scientific Atlanta.) (Tip from Ann L. Goonan.)

Jul 03, 2010 | Computers & Internet

1 Answer

Set Up Error Report:AppName:setup.exe


1. Open Windows Explorer.
2. Follow this path C:\\ Program Files \\ Common Files \\ Install Shield locate the sub
folders Engine and IScript.
3. Rename (Right Click and choose "Rename" both folders example: Engineold &
IScriptold.
4. Close out of Windows Explorer and run setup again.
5. Apply the latest update patches from our website www.roxio.com.
www.roxio.com



Mel

Jun 07, 2010 | Roxio Easy CD & DVD Burning

1 Answer

In Roxio Creator 10, I attempt to burn a disk of a slide show. I receive an error message 8004520C When I check production it reports no problem. This is repeatable.


Generally, defragmenting your hard disk will resolve this issue. To defragment your computer:

  1. Go to Start--> Programs --> Accessories --> System Tools --> Disk Defragmenter.
  2. When the Disk Defragmenter window opens, choose Defragment.

If defragmentation doesn't resolve the issue, burn your project as a data file, and then burn your project as a data disc using Disc Copier or Creator Classic. To create a disc image/data file:

  1. After clicking the Burn button, the Burn Project window opens.
  2. You have two data burning options:
    • Image file - this option will save your project as an .ISO file. To burn this file you will need to use the Burn Image option in Creator's Copy section.
    • Folder Set - burning a folder set will create a Video_TS folder that you can burn using Creator Classic. Burning a folder set to DVD will create a fully functional DVD. Do NOT rename the Video_TS folder other wise it will not play! Simply place it in a folder that is the name of your project if you need to keep track.

May 25, 2010 | Roxio Easy Media Creator 10 Suite

2 Answers

After successful download of creator 2009, cannot open to homepag


mine did the same thing, i called dell , they could not fix 7 techs tried and failed. so i went to http://support.roxio.com and download creator 2009 service pack 4 (52.5mb) u have to register it first, then download . follow the instructions . mine works now.

Mar 29, 2009 | Roxio Creator 2009 for PC

2 Answers

I have a Roxio 10.1 download and need breakdown of serial #


You need the 25 digit product activation number,Not the serial number.

Jan 12, 2009 | Roxio Easy CD & DVD Creator 6...

1 Answer

Roxio Label Creator won't print labels (blank with scissors)


Go to the label creator in your Roxio 6, Click on EDIT, then click on PREFERENCES, go to the DISC tab and unclick the "Print Disc cut Lines" and the "Print Disc outline" boxes. This should fix your problem.

Sep 13, 2008 | Roxio Easy CD & DVD Creator 6...

1 Answer

EZCD 5.0 and EZCD 6.0


I don't think that 6 and 5 are compatible 6 is an upgrade from 5. I have just 5 on one of my old XP computers and it works fine, but that's all I have. I went to the website and they are not giving any support for Roxio 6 anymore.
I will tell you that Roxio Easy Media Creator is fantastic. The things you can do with that are unbelieveable. I got it at Sam's Club for about $70. But I know that does not solve your problem.

Roxio 5
To burn data files, Open project selector, make a data cd, click data cd project. WhenEasy CD Creator 5 opens and you choose your files to burn, try this: Select Disc at Once Radio button, click okay and click burn.

ID Number: 000008GN Products: General Information
OS: Issue When burning a CD or DVD, you receive an error, burning does not complete, or your media is rejected. Resolution Burning errors can happen for a variety of reasons. Roxio has found that doing the following steps resolves about 80% of all burning issues. Please give all these steps a try and see if it fixes your writing problems.

  1. Update your drive's firmware/drivers. Most companies regularly update their firmware and drivers. If you are unsure what model your burner is and its firmware, click here to find out.

  2. Enable DMA. Direct Memory Access enables better efficiency of data. For more info, check how to enable DMA.
  3. The media. Check the following:
    • The disc is clean and unused.
    • The media is recommended by your burner's manufacturer or try a different brand, preferably a name brand, if you continue to have problems.
    • Make sure that media (-R/+R, -/+RW, dual-layer compatibility) is supported by the burner by checking burner's manual or manufacturer's website. This is especially true for some Blu-Ray burners which do not support CD-R/RW media.


  4. If your burner is external, make sure it is connected directly to the computer via USB/Firewire and not a hub or other other device like a sound card.
  5. Update to the latest PX Engine. The PX Engine improves compatibility with newer burners on the market.
  6. A reinstall of the burner's drivers may also help.
    • Windows XP: Go to My Computer and choose Properties.
    • Windows Vista: Go to Start --> Control Panel --> System and Maintenance --> Device Manager.
    • Click on the Hardware tab.
    • Select Device Manager
    • Expand DVD/CD-ROM Drives, then select your burner and uninstall it by right -licking on it.
    • Reboot.


Roxio 6

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OS: Windows 98 Second Edition
Windows ME
Windows 2000 Professional
Windows XP Home Edition
Windows XP Professional Edition
Issue Roxio does not recognize the blank CD/DVD media in the recorder drive.
Resolution Follow the listed procedure to ensure that the CD/DVD media you are using is supported by your CD/DVD Recorder.

On Easy CD and DVD Creator:

  1. Open Creator Classic.
    1. Launch Roxio Easy CD & DVD Creator 6.
    2. Click on the Creator Classic icon.

  2. Check the supported media types.
    1. Click on Tools on the top left hand corner of the window, then select Drive Properties.
    2. Under the Devices section, click on your CD/DVD Recorder drive.
    3. Under Supported Media, click on down arrow to see a list of supported media your CD/DVD Recorder supports.
    4. Ensure that media type that you are using is listed here. If it is not listed then your CD/DVD Recorder does not support that type of media.

On Easy Media Creator:

  1. Launch Disc Information.
    1. Launch Roxio Creator Home menu.
    2. Click on the Tools tab, then select Disc Information.

  2. Check the supported media types.
    1. Under Supported Media, ensure the media type is listed.
Products: General Information
OS: Issue When burning a CD or DVD, you receive an error, burning does not complete, or your media is rejected. Resolution Burning errors can happen for a variety of reasons. Roxio has found that doing the following steps resolves about 80% of all burning issues. Please give all these steps a try and see if it fixes your writing problems.

  1. Update your drive's firmware/drivers. Most companies regularly update their firmware and drivers. If you are unsure what model your burner is and its firmware, click here to find out.

  2. Enable DMA. Direct Memory Access enables better efficiency of data. For more info, check how to enable DMA.
  3. The media. Check the following:
    • The disc is clean and unused.
    • The media is recommended by your burner's manufacturer or try a different brand, preferably a name brand, if you continue to have problems.
    • Make sure that media (-R/+R, -/+RW, dual-layer compatibility) is supported by the burner by checking burner's manual or manufacturer's website. This is especially true for some Blu-Ray burners which do not support CD-R/RW media.


  4. If your burner is external, make sure it is connected directly to the computer via USB/Firewire and not a hub or other other device like a sound card.
  5. Update to the latest PX Engine. The PX Engine improves compatibility with newer burners on the market.
  6. A reinstall of the burner's drivers may also help.
    • Windows XP: Go to My Computer and choose Properties.
    • Windows Vista: Go to Start --> Control Panel --> System and Maintenance --> Device Manager.
    • Click on the Hardware tab.
    • Select Device Manager
    • Expand DVD/CD-ROM Drives, then select your burner and uninstall it by right -licking on it.
    • Reboot.
I do know if you have Roxio5 you cannot installed Nero 6 InCD, not compatible. Other than all of the above, I have no more suggestions. I am really sorry, wish I could work on your computer to figure out the problem. This is my specialty. Reloading computer and figuring out problems. It is so much easier hands on.
Good Luck

Mar 30, 2008 | Roxio Easy CD & DVD Creator 6...

1 Answer

Adding data file to existing CD-RW disc in Roxio


First off, for your information your Roxio is OLD, they now have Roxio 9.
But that will not solve your problem. Can you open the CD and copy and paste anything? Or is the CD "Read Only"? If read only, it is because when you "Finalized" the CD you optioned the "Write Protect" making writing to the disk impossible. This protects the disk from erasure too.
You will need to use another disk.
Otherwise you can just use the same method you used before to write to the disk, or Copy and Paste, or Drag and Drop.
The Write Protect is specific to the program you are running.
However, Roxio 7 and 9 program I have used ask, "Do you want to be able to write to this disk again?" or words to that effect. All you need to do is just put a check in the box (or not, if you want to write to disk again). This happens when you are ready to remove the CD or DVD from the drive. Then the program runs a "Finalizing" program before the disk automatically ejects.

Nov 07, 2007 | Roxio Easy CD & DVD Creator 6...

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