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Question about Canon PIXMA MP830 All-In-One InkJet Printer

2 Answers

INK TANK U150 The following ink tank cannot be recognized. I have new ink in there and I did a deep cleaning yesterday.

Posted by mrsfussy on

  • 7 more comments 
  • Anonymous Nov 02, 2007

    Recently installed new cartridge. Worked for a few days, then gave U150 message. Can this still be chip error and should my vendor replace it?

  • dorothydixon Nov 06, 2007

    I had the same problem and called Canon at 1-800-4040 and they are sending me a new cyan cartridge. I hope it works. This was to correct error U150 and other errors.

  • Anonymous Dec 25, 2007

    U150 message, need to talk to tech support. Frustrated

  • Anonymous Dec 27, 2007

    my printer will not print. The following ink tank cannot be recognized. U150

    I have done a cleaning and also replaced the ink tank. Neither action helped.

  • Alex71 Jan 02, 2008

    the magenta cartridge. Barely used but always says it does not recognize it.

  • Anonymous Jan 06, 2008

    Error:The following ink tank cannot be recognized

  • Scoobydone Feb 09, 2008

    dammit, this is the correct Canon 5 PGBK Black cartridge I paid

    full blow retail for at Staples. It is not even close to empty. Tried turning off and on, over and over. Entire panel is aralyzed- NOT ONE KEY WORKS. ENTIRE machine is paralized, no abilty to fax, copy, print, scan.

    Bogus... looks like time tohead back over to HP.

    Tried resetting, turning off and on, cleaining slot, nothing works.,

  • Anonymous Mar 05, 2008

    I am upset also. I had this when I originally bought the thing and now again and it is upsetting as it paralyzes my ability even if I ask for just black ink!!!!

  • Anonymous Mar 29, 2014

    bk ink tank cannot be recognized


2 Answers


Followed Best Solution by onzee posted 9/26/07.

Doesn't explain why my tank worked for 4 months, 1/2 empty, stopped working.

Posted on Jan 20, 2008


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U150 is a 'faulty electronic chip on the tank' error. If you installed a new Canon OEM tank then probably the chip on the new tank is bad.. Take that tank back for a replacement.. If you installed a Clone(non-OEM) tank, then that one will only work if you retrieve a chip from a known good OEM tank and glue it on to it. Clone(non-OEM) tanks all come without chips.

Posted on Sep 26, 2007

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Related Questions:


Error code U150 The following ink tank cannot be recognized

First, make sure you have the right ink cartridges. Here are the right codes: CLI-8BK and PGI-5BK for black, Yellow - CLI-8Y, Magenta - CLI-8M, Cyan - CLI-8C.

If the ink lamp is off then an ink tank error has occurred. Try to remove the ink tank and re-seat it. Make sure you removed the plastic cover on the ink tank. If nothing helped, you need to replace the faulty ink tank.

U150--cartridge is not reognized

Hi there,
If the following error occurs "The following ink tank cannot be recognized" error code U043, U140, U150

Action 1 : The ink tank is not installed in the ink tank. Install the ink tank. Refer to "Replacing an ink Tank" below.

Action 2 : The ink tank is not compatible with the machine. (The lamp on the ink tank is off.) Install an appropriate ink tank.
Refer to "Replacing an ink tank" below.

Replacing Ink Tanks.

Action 3 : An ink tank error has occurred (The lamp on the ink tank is off).
Replace the ink tank.
Refer to "Replacing an ink tank" below.

Replacing an ink tank :
Replace the ink tank using the following steps :
1) Open the Paper Output Tray.
Put your finger in the rounded indent of the Paper Output tray and open it gently.

2) Make sure that the machine is turned on, and lift the Scanning Unit (Printer Cover) until it stops.
The Print Head Holder moves to the center.
Caution : * Do not hold the LCD or the Operation Panel.
* Do not hold the Print Head Holder to stop or move it.
Important : If the Scanning Unit (Printer Cover) is left open for more than 10 minutes, the Printer Head Holder moves to the right side. Close and reopen the Scanning Unit (Printer Cover) to return the holder to the center.

3) OPen the Inner Cover.
Caution : Do not touch the metallic parts inside the machine.

4) Remove the ink tank whose lamp is flashing fast.
Push the tab and remove the ink tank.
Important : * Handle ink tanks carefully to avoid staining clothing or surrounding area.
* Discard empty ink tanks according to the local laws and regualtions regarding disposal of consumables.
Note : * Do not remove more than one ink tank at a time. Be sure to replace ink tanks one by one when replacing more than one ink tank.

5) Prepare the replacement tank.
a) Remove the new ink tank from its packaging.
b) Pull the orange tape to peel off the protective film.
c) Remove the film completely.
Important : Make sure that the protective film does not remain in the air hole. If the air hole is blocked with the remaining film, ink may leak out or may not eject properly.
d) Remove the orange protective cap from the bottom of the ink tank.
Discard the cap once it is removed.
Important : * Do not touch the electrical contacts on the ink tank. Doing so can cause the machine to malfunction or become unable to print.
* Be sure to remove the clear film from the ink tank in the exact order, as failure to follow this step may cause the ink to leak and stain your clothes and hands.
* Do not squeeze the side of the ink tanks as this may cause the ink to leak out and stain your clothes and hands.
* Do not reattach the protective cap once you have removed it, Discard it according to the local laws and regulations regarding the disposal of consumables.
* Do not touch the open ink port once the protective cap is removed, as this may prevent the ink from being ejected properly.

6) Install the ink tank.
a) Insert the front end of the ink tank into the Print Head. Make sure the position of the tank matched the label.
b) Press on the "press" mark on the ink tank until the ink tank snaps firmly into place.
c) Make sure that the ink lamp lights up red.
Important : Install all the ink tanks to print. The machine cannot be used unless all the ink tanks are installed.
7) Close the Inner Cover.
Note : Make sure that the Inner Cover is closed. Printing will not start with the Inner Cover open since paper cannot be fed properly.

8) Gently close the Scanning Unit (Printer Cover).
Caution : * Be sure to hold the Scanning Unit (Printer Cover) firmly using both hands, and be careful not to get your fingers caught.
* Do not hold the LCD or the OPeration Panel.
Note : * When you start printing after replacing the ink tank. Print Head Cleaning is performed automatically. Do not start another operation until the machine has stopped making operating noises.

Hope this helps.
Please rate my response.
Have a good day.

New black cartridge. won't print.

your housing may be not clean try to cllean it and clean the back of the tank carfully and erinstall the tank and reset the printe4r. if not try to use the old one again and see if you get the same error

Canon IP6600D Error Message U150

you need to reset the chip on the ink cartridge.......................

Error: U150 the following ink tank cannot be recognized

Only thing you can do with the U150 error is replace the tank.

MP500 ink tank cannot be recognized error U043

Same problem - two solutions I found helped me work out mine. One said contacts needed to be cleaned and it worked to use a Q-tip and alcohol or just click it in position several times until it recognizes the cartridge - this may work. Another said that they got it to work by installing a brand new cartridge - cool, but I have one full of ink it won't recognize. So I pulled the little circuit board off a used cartridge (like you need to do with some refills) and put it on the cartridge that it wouldn't recogrnize - works great. Still haven't figured out how to get it to acknowledge ink levels though. Canon really should be more consumer friendly since these problems seem to be intended to compel the use of proprietary cartridges.

Error code: U150 The following ink tank cannon be recognized (Cyan)

U150 ink error fixed!

I too was getting the error for unrecognized ink cartridge. Then the little green circ board fell out of the end of the ink cartridge and it hit me that maybe if I put in the little green circ board from the old ink cartridge of the same color, then maybe the ink cartridge would be recognized. It worked! So don't throw out an ink cartridge that still has ink just because of that error and hold onto your empty cartridges in case you need the little green/gold circ boards.

This works!

MP500 ink tank cannot be recognized error U043

I have a canon mp510 pixma same message U043 and a u150 fault.
I cant see any chip to replace and have replaced my original cartridges with a non branded cheaper type, this might be why. Does this make a difference or is this the same problem occurring with replacement canon cartridges as well.

Dont want to buy genuine ones if its not going to make any difference.

Anyone who can help me would be appreciated
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