Nikon D3100 Digital Camera Logo
Nasser Serajeddini Posted on Aug 31, 2013
Answered by a Fixya Expert

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I have a Nikon D3100 camera. Recently there is a black band at the top part of my pictures, about 1/4. This happens every other picture. It almost looks like the shutter does not open properly every other picture. However, considering this is a digital camera and the pattern that this happens, does not seem to be a mechanical problem. Do anyone know what causes this problem and how it can be fixed?

1 Answer

Ernest Taliaferro

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  • Nikon Expert 197 Answers
  • Posted on Jun 22, 2014
Ernest Taliaferro
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You apparently are shooting in both jpg and raw modes. I do that. So what you have is actually two pictures. The jpg picture is full screen and the raw (nef) picture has the black lines you describe.

I don't know why it does this other than to allow you to recognize which pictures is raw and which is jpg. It is not a problem and picture quality is not impacted in any way.

Your manual should explain fairly clearly the benefits of both formats. You can use the menu to change it to take only jpg or nef pictures and possibly other formats.

When I edit photos, unless I'm in a hurry, I usually make a copy of the NEF photo and edit that. You can make many more changes in an NEF photo than you can in a jpg photo.

In either case, I would suggest you always edit from a copy to protect the original. I think my D-90 allows the use of other formats in addition to jpg, but nef is the only raw format that Nikon uses.

5 Related Answers

A

Anonymous

  • Posted on Jan 03, 2007

SOURCE: LCD blank & No picture taken

This appears to be a well known CCD problem, which Nikon acknowledges only for the COOLPIX 3100, 5700 and SQ models. Nikon denies the CCD problems on the 5400 are related, even though a Google search for this problem returns numerous results which claim the same defective Sony CCD sensor was used in the 5400 as was used in the 3100, 5700, and SQ models. See this reference: http://www.stevesforums.com/forums/view_topic.php?id=65777&forum_id=21

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Anonymous

  • 1 Answer
  • Posted on Feb 25, 2008

SOURCE: D50 won't take a picture!

I was having the same problem.. And since I could not afford to take it to the shop, I tried everything I could think of...
Then I fixed it!!
It seems that the slide door behind the shutter was stuck for some reason... If you remove the lens.. (make sure the camera is in manual mode)... snap a shot so the shutter is up.. then gently slide the panel in the back down....
Once I did that.. the camera was working again.... Hope this easy solution works for you guys....

A

Anonymous

  • Posted on Jun 03, 2008

SOURCE: Nikon E5700 digital camara.

There is a service advisory out for Nikon E5700.

t has come to our attention that in a limited number of COOLPIX 3100, 3500, 4500, 5000, 5400, 5700 and SQ digital cameras, an electronic component may, in some instances, fail affecting your camera's performance and/or operability.

While only a limited number of COOLPIX 3100, 3500, 4500, 5000, 5400, 5700 and SQ digital cameras are affected by this advisory, if your camera presents symptoms that can include (1) images with a strong color tint, (2) images that are totally black and/or (3) images with visible defects, Nikon will, upon confirmation that the problem is associated to this Service Advisory, service your camera free of charge.



link to info is here: http://www.nikonusa.com/Service-And-Support/Service-Advisories/index.page

Jeff Marcus

  • 115 Answers
  • Posted on Apr 27, 2009

SOURCE: problems taking pictures with nikon d40

Chances are good that it's not your camera, but your lens. In a darker atmosphere, you need a fast lens, meaning you need a lens that has a wide aperture (1.4 to 2.8) I'm guessing you're using a lens thats' 3.5 or larger. (Yes, the larger apertures have the smaller numbers)

If your camera was spending all it's time moving in and out trying to focus, it's probably because there was not enough light for the camera to distinguish a focal point. Same thing happens when you shoot a solid blue sky. No focal point.

Help me understand by telling me what lens you're using and what settings you were using on the camera.

Anonymous

  • 20 Answers
  • Posted on Jan 05, 2010

SOURCE: My Nikon D200 digital camera will not focus when I depress the

Hard to pinpoint the exact problem...
What lens do you have attached? Does it have a switch for M/A and M (auto focus/manual focus)? If it does ensure the switch is in the M/A or Auto Focus position.

On the left side of the camera on the face there are 3 positions, C, S, and M. Ensure it is not on "M" for manual.

Do you have your camera setup to only allow the shutter to operate when it is in focus?

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Related Questions:

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1answer

Problem importing pictures on pc from Nikon D3100

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Nikon Transfer ( http://support.nikontech.com/app/answers/detail/a_id/61 ) or Picasa ( http://picasa.google.com ).
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Import pictures Nikon D3100 get access denied

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Nikon Transfer or Picasa.
0helpful
1answer

My Nikon d3100 only takes black photo's when the lens finder is working but the lcd is showing a black screen but still has icons so what is wrong?

sounds very much like a CCD unit failure. This will require another trip back for repairs and now that it is out of warranty it is going to cost plenty.
0helpful
1answer

Nikon D3100 pictures come out black/blank

As a test, I would take a photo with the camera in the auto exposure mode. Write down the ISO number, f-stop and shutter speed the camera uses. Next, set your camera to the manual mode and set the ISO number, f-stop and shutter speed that you recorded. If the picture is displayed correctly, your problem was that you used the wrong settings in manual. If you still have the problem, you need to have Nikon take a look at your camera. You can call Nikon's USA Repair Center at 1-800-645-6687 from 9AM-8PM EST, Monday to Friday.
0helpful
1answer

Nikon D3100 shutter "problem"?

Are your pictures properly exposed and are they sharp or are your pictures degraded? Is that 1/3-second you describe a delay between the time you push the shutter release and the time the picture is taken or somthing else? Check to make sure you're in the proper shutter release mode (slider switch to right of the mode dial). Also, your self-timer may be turned on. Your camera allows you to set a 2 or 10 second delay from the menus. If it is set to 2 seconds and turned on, it might seem like a 1/3-second delay. If that doesn't help, you camera is covered by Nikon's warranty. Contact Nikon Service at 1-800-NIKON-US (1-800-645-6687) 9AM-8PM EST, Monday to Friday.
0helpful
1answer

I have a Nikon d3100 and when I take a picture the top third is black, why???

Put the camera on bulb and look in the mirror box while firing the camera, and check to make sure the shutter is fully open. It sounds like you have a broken shutter
1helpful
1answer

Dropped my Nikon d3100 now pictures are coming out black is that because there is damage to the lens or the camera itself? Can it be fixed?

Yes and probably.
There apparently is damage to either the lens or the camera, most likely the camera. Though without being able to see any pictures damage to the lens is also possible.
If you can't see the menu when you press the MENU button then the damage may be restricted to the LCD screen. If the photos are black when viewed on a computer then the damage may involve the sensor. Without having an authorized Nikon repair shop take a look at it, it's impossible to know just what is damaged. And without knowing that, it's impossible to tell whether it can be fixed, and how much it would cost.
0helpful
1answer

I am using Nikon Transfer on my Macbook Air with my Nikon D3100. The software on teh PC says, 151 photos selected and transfer successful however i cannot see any of the photos in the provided default...

Pictures are normally stored in:
~\Pictures
Option 1:
Nikon Transfer stores the pictures in a user selected folder. To fine it, look: http://support.nikonusa.com/app/answers/detail/a_id/266/kw/Nikon%20Transfer
Option 2:
1. Remove Nikon Transfer 2. Have iPhoto import the images into the iPhoto library (~\Pictures)
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