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Question about GE JTP85 Electric Double Oven

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Turntable not turning

My turntable on my microwave is not turning. It turns manually but not when the microwave is running. If the turntable is not turning the microwave will not heat.

Posted by boris1 on

  • 5 more comments 
  • bwikse Nov 09, 2007

    1) Last 6 months - turntable would run with door open but heated fine.
    2) Last week - table would turn intermittently when trying to cook. If table did not turn, micro was not heating.
    3) Yesterday - Pad operates normally, sounds like it is operating, but table does not turn and micro is not heating.

  • Robert25 Dec 16, 2007

    Turntable is not turning, and not heating. Lights are working, the fan seems to be working, everything else looks as it should be working. Oven is clean.

  • Anonymous Mar 09, 2008

    The lights are turning on,time is coming down but the turntable does not rotate and is not heatig.

  • sc2428 Apr 05, 2008

    the turntable not turning and it is not heating the food or water but everything is working beside that

  • Anonymous Nov 05, 2008

    Microwave will not heatand turntable not turning

  • Anonymous Jan 22, 2009

    I have the exact same problem mentioned by these other folks - the turntable won't turn and the over will not heat.

  • Anonymous Mar 18, 2014

    Can I turn off my turntable ?


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  • 8 Answers

I fixed the problem with my microwave turntable motor without having to replace it. I removed the motor from the microwave and placed it in a small vise. Using a very small flat head screwdriver I was able to pry up the four tabs holding the casing together. You may need a slightly larger screwdriver after that to bend them back out of the way so you can remove the motor cover plate. Carefully take out all the plastic gears and note their position for re-assembly. You will find that the primary gear, at the bottom of the rest of the gears is attached to the motor magnet. It has a shaft that acts as a bushing passing through the center motor magnet. On the underside it is attached to a plastic washer. This is where it breaks. The motor magnet spins free of the gear/bushing/washer assembly. I used JB Weld epoxy to glue this assembly back together and it works like brand new. Note: On mine there were four indentations on each side of the motor magnet which corresponded to little ?bumps? on the underside of the gear on top and washer on the bottom. Place all the plastic gears back into the motor in the correct order, slide on the motor cover plate and use a small cold chisel with a round end and tap hammer to bend the tabs back into place. If this worked for you please let me know ? [email protected]

Posted on Aug 21, 2009

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Related Questions:


Microwave is not make food hot


The wave emitting part inside the microwave oven is called the magnetron. The waves emitted by the magnetron generate heat in food. When the microwave is running, turntable turns and light comes on but there is no heat it means that either the magnetron is faulty or the magnetron is not getting power. When the magnetron is not getting power parts such as the high voltage diode or capacitor must be tested or replaced. Testing and repair must be carried by a technician. Here some general troubleshooting:



Do you take the turn table out when using both the microwave and the oven (combie)

No; if you're using the microwave you need to leave the turntable in to ensure the food heats evenly.

If you use just the oven or grill you can still leave the turntable in; there's no need to remove it. But you could remove it if you wanted.
Jul 25, 2011 • Ovens

I have a Model MWM925BSD-B Gourmetwave. I turntable will not turn. Is there a setting for turning the turntable on and off?? How do I get it to run?? Thanks

Hello, Thank You for using FixYa. I will be helping you today.I checked my service books and only mention of turning them on or off is if has a turntable on/off button on the control.It does not mention anything about doing it in any setup or settings. The turntable motor may have failed.Hope this helps..
Thank You and please rate my answer if it was helpful..
Jun 13, 2011 • Ovens

Bought 2nd hand--then realised it came with metal '' turntable''.??

Many lets say higher end microwaves use metal trays to improve cooking performance and are often used in conjunction with broilers in the oven cavity. Contrary to popular belief, metal in a microwave is not a problem as you may notice the racks and the cavity itself is metal. Arcing occurs when there are bare metal surfaces adjacent to each other. So a spoon usually won't cause a problem, but a fork will due to the proximity of the forks teeth. If the unit is working properly, just enjoy it.
Mar 21, 2009 • Ovens

Turntable not turning and microwave not working

the switches are on the left or right side or both (there may be two).locate them and theres 2 wires on the switch.jump them out.if there bad replace them as it would be a hazard issue for radiation not to.
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