Question about Westinghouse WST3504 Microwave Oven

1 Answer

Works fine before unplugging, stops working when plugged in again

The last time I moved my oven it took a few days before it started working again after being unplugged for a couple hours. power is fine, light, clock, etc, but none of the buttons respond when touched, and i can't cook with it. what causes this, and how do I get it to respond and work again?

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Terry

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  • Westinghouse Master
  • 11,377 Answers

Westinghouse WST3504 User Instructions Before Calling For Service


YOU CAN OFTEN CORRECT OPERATING PROBLEMS YOURSELF

AND TRY THE SOLUTIONS LISTED FOR EACH PROBLEM
Note: If the Microwave Oven still does not work properly, please contact Service and Repair
located on Warranty page. 19

BEFORE CALLING FOR SERVICE Possible Causes
• Is the power cord plugged in?
• Is the door closed?
• Is the cooking time set?

Posted on Feb 01, 2018

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3 Related Answers

SOURCE: suggestions

check the touch pad or control switches, and check the control panel circuit, check the thermal sensors. check the wiring.

Posted on Sep 29, 2007

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MicrowaveSvc

William Miller

  • 9179 Answers

SOURCE: Westinghouse WST3501 Microwave

Contact Westinghouse Small Kitchen Appliances at 800-245-0600 or 800-947-3745 or visit here.

Is it possible that some spray cleaner accidentally got into the controls?

Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls.

I always recommend that users spray the cleaner on a soft cloth (not on the keypad itself) then wipe the control panel off.

Also, I always recommend non-ammonia cleaners since ammonia can crack and damage plastic.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 01, 2008

Anonymous

  • 212 Answers

SOURCE: dead keypad

need to check keypad ribbon tail or connection. vibration from moving unit could have made it come loose. if connection are good then replace keypad.

Posted on Jun 21, 2009

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