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Question about Whirlpool LTE5243D Top Load Stacked Washer/Dryer

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How do I access the pump so that I can repair or replace it?

The washer pump is not draining the tub. How do I get to it so that I can see if it is clogged or needs to be replaced? What panels do I remove first and in what order?

Posted by Wizard2 on

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  • Wizard2 Sep 14, 2007

    How to access the inside of the bottom washing machine half:

    This is all actually pretty easy.

    1. At the back of the unit, remove the two 1/4" hex screws going through 2 small anchors holding the washer top (with lid) in place.
    2. The top can now be easily slid towards the front and lifted to expose the wire connector going to the lid switch. Undo the connector (pull apart the 2 ends) and now the top can be fully removed.
    3. With the top removed, you can now access the two 1/4" hex screws holding the front panel on. They are near the top corners of the front panel, on the inside. Unscrew these and the front comes off easily.

    4. If you have water in the washer and need to drain it: If you have a wet-vac: connect it to the drain hose and suck the water out. If you don't have a wet-vac: Locate the drain hose at the top back right of the unit, where it connects to the rear of the unit. Use pliers to pinch the 2 prongs on the hose clamp and slide the clamp off. Pull the hose off and gently lower it forwards into a bucket in front of the unit. Water will drain out by gravity and you should be able to quickly fully empty the washer if you put the hose end below the level of the bottom of the washer's tub. Reattach the hose and reclamp it.

    5. The motor with attached pump are on the bottom left at the front of the unit. If you want to remove the pump, disconnect the hoses clamped onto to it and undo the 2 clamps attaching the pump to the motor. These 2 clamps are snapped into place. A flathead screwdriver may help to pop them off. They snap back on easily enough when you want to put the pump back.

    Use a digital camera if needed to take photos to show you how to reconnect things that you take apart.

  • Wizard2 Sep 14, 2007

    To be clear: You do not need to remove the dryer!

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  • Master
  • 625 Answers

The pump is directly connected to the motor. the dryer section must be removed. next the washer console must be removed. next the top comes off. next the side front and side come off as one piece. it unbolts from the bottom and back plates.

Posted on Sep 11, 2007

4 Related Answers

gittos73

peter gittos

  • 247 Answers

SOURCE: Fixing a clogged pump on GE Profile washer

waht u need to do is get a bucket now take the outlet hose and place it into it low to the ground if water comes out then it will be that your pump is faulty and needs replacing but if it doesnt the only way to do it is towels on the floor and with a low pan place this under the sump hose which should be in the middle of your drum which then leads to the pump pull slowly but not enough for the water to push the hose of do this until empty the only other way is to take it outside and pull the outlet hose of this is the quicker and dryiest out of them all but do do the first part to c if the pump is faulty m8

Posted on Dec 12, 2007

Anonymous

  • 5911 Answers

SOURCE: kenmore elite front loader washer:door locked after repair

If you have cleaned the drain pump and checked ALL the drain lines (this includes the drain line that runs from the bottom of the wash tub to the inlet side of the drain pump), then you may have to replace the pump.

Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and cannot pump at the correct volume to complete the drain cycle, the error code will continue to appear until the pump is replaced.

The following link explains how to replace the drain pump (if required):

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I hjave listed also have helpful exploded view parts illustrations to assist you in locating and properly identifying the parts you need.

If you are having problems with unlocking the washer, there is a manual release you can use to get the door open: http://www.fixya.com/support/r3576511-door_jam_on_kenmore_elite_and_whirlpool_ The problem may just be a momentary glitch in programming related to the "F02" error code you are receiving. If there are any error codes present, the washer will not complete a cycle and will shut down. I would recommend double checking the drainage system one more time to ensure there's nothing caught in the pump impeller or any of the drain lines (you may have overlooked something), followed by replacement of the pump if the problem continues. This will hopefully cure any others issues you may be experiencing with the washer. If you have any questions, please post back and let me know. I hope this helps you.

Posted on Feb 18, 2010

Anonymous

  • 1531 Answers

SOURCE: Washer is not draining. How do I remove the front

you will need to remove the lid first then remove the screws that hold the control panel in place.then you will need to remove the door boot on the front panel. there will be two screws on the bottom of the panel that will need to be removed as well as the screws on the top of the panel.

Posted on Feb 15, 2011

Testimonial: "Thanks so much, really appreciate the quick response!"

Anonymous

  • 1 Answer

SOURCE: I have a Kenmore frontload

First, unplug the washer and turn off the water. Get a small block of wood (about 6 inches high). Pull washer away from wall. Tilt back and place wood block under washer. This will allow you to access the 3 bolts on the bottom of the kick plate. Using a 1/4" socket, remove the bolts and set aside. Pull kick plate down. The drain pump is conveniently located in the front on the right hand side. Before proceeding, grab a garbage bag with no holes in it. You will use this to catch the water that will come out when you unscrew the filter. Place garbage bag under filter housing. Make sure to use one hand to keep the bag in contact with the filter housing (or ask your wife, kid, neighbor, etc to help with this) while unscrewing the filter in a counter clockwise direction. It will be difficult to turn due to the o-ring. Be patient. Turn it slowly. Water will start to come out as the filter is loosened. You may want to pause at this point and let the water drain. BEWARE! The will most likely have an offensive odor to it. Once all the water has drained, you can finish unscrewing filter and find your reward. I found a key, necklace, coins (mostly dimes), drill bit, nylons and lint. Be sure to clean the filter and housing with a bleach solution or vinegar solution before replacing filter. When replacing filter, be sure that it is tightened all the way down. If not properly tightened, the washer may leak when in use. Put kick plate back on and secure with the 3 bolts. Tilt back and remove wood block. Plug washer back in and turn on water. I would recommend running a clean cycle before using.

Posted on Aug 15, 2011

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If your washer won't drain, check these:
It spins, but doesn't pump
If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.
To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.
Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.
If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.
It doesn't spin or pump
If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.
It pumps, but the water returns
If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:
If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.
If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
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Washer will not drain after wash cycles
If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.
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Aug 11, 2009 • Dishwashers
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WASHER WONT DRAIN OUT THE WATER AFTER WASH CYCLE SOUNDS LIKE IT IS TRYING TO BUT NOISY
It won't drain If your washer won't drain, check these:

It spins, but doesn't pump 
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. 

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. 

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
Read full answer
May 07, 2009 • LG Washing Machines
1helpful
1answer

WASHER WILL NOT DRAIN OR AGITATE
It won't drain If your washer won't drain, check these:

It spins, but doesn't pump 
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. 

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. 

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
Read full answer
May 06, 2009 • Washing Machines
3helpful
1answer

My 70 series kenmore washer will not spin or drain
It won't drain If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
Read full answer
May 03, 2009 • Kenmore 22422 Top Load Washer
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