Question about SanDisk Sansa e260 MP3 Player

Refresh database message

SANSA E250 can't get rid of the 'refresh database message' please help.

2 Answers

Timothy D

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626 Answers

Run the recovery tool from the SanDisk website. Make sure you select format when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

Posted on Sep 10, 2007

Anonymous

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1 Answer

Worked for me the first time. thanks for the help :)

Posted on Apr 04, 2008

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I feel that the problem you are having is because the firmware that is currently on the device is corrupted...i would recommend you to go to the sandisk website

to get the latest firmware upgrafe for your device..the link for the firmware upgrade is below..I hope that helps...if you have any more problems please contact me....
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

Please rate accordingly
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Check out solution 4 here:

http://www.fixya.com/support/t131894-format_sansa_e250

Several people have said that it didn't work for them but it has worked 100% for me. I've bought about 10 problem Sansas from Ebay and fixed them all at (least 6) with this problem.

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how about updating the firmware?
OOOOHHHHH
now we are getting somewhere
( how could someone not figure that out.... ha ha ha)

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Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

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This may not work for everyone - but try inserting a TransFlash (also called Micro SD)card in the microSD slot, and power on. It may then correctly refresh its database. It worked in my case, with firmware ver11.

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