Suddenly on my hotpoint side by side refrigerater freezer, the ice cube dispensor and water dispenser will no longer work. The green light dims when i push the lever. The ice maker is working fine. Plenty of ice in the tray but will not dispense. I unplugged the power to the door at the connector and waited about 25 minutes to see if it would reset but that didn't work. Any help would be appreciated.
I've read this is a typical problem. I blow dry the door along the electrical panel and along the side where the water tubes go up for 10 minutes. Then two hours later, it magically works. This is a constant problem that reoccurs every month.
Mine did the same thing. Other web sites said it was the motherboard. I replaced it and now it works great. The part number is:
Hotpoint Refrigerator Main Control Board Assembly WR55X10552best deal was at http://midwestapplianceparts.com
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Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.
Let say Ice cubes on the ice maker bucket and dispensor makes noise when pressing for ice cubes. Then either your ice dispensor flapper is frozen or may be ice cubes in bucket may have defrost and frozen again sticking together.
Refrigerator - Icemaker Not Dispensing,or Not Making Ice
Check that the feeler arm on the icemaker is in the down position and is not blocked.
If the icemaker does not have a feeler arm make sure the icemaker paddle is not blocked under the icemaker.
For more information on the causes of new icemakers not making ice.
For more information on normal ice production.
Side by Side models:
The filter may be loaded with sediment that can cause low water pressure.
The water pressure must be between 40 and 120 psi.
Pressures below 40 psi may cause a malfunction of the icemaker (i.e. producing hollow cubes or no ice production).
Test the water pressure:
Dispense water from the dispenser into a large measuring cup for 20 seconds. If the measuring cup contains less than 13.5 ounces (400 metric centimeters), the water flow is inadequate.
If the amount of water is less than 13.5 ounces then the refrigerator fails the test, remove the filter and test the refrigerator again with the by-pass plug in place.
If the refrigerator dispenses the proper amount of water with the by-pass plug in place, then the filter should be replaced.
If you no longer have the by-pass plug and it has been over three months since the filter has been replaced, you should replace the filter.
If the refrigerator fails the test again and you know you have the proper water pressure in your home, you should call service to check the refrigerator.
If the amount of water collected is over 13.5 ounces then the refrigerator passes the test and the dispenser is working correctly.
Ice not Dispensing Due To Clumping Ice:
Your dispenser may not be dispensing due to clumping ice cubes. The ice cubes in your icemaker may be clumping for a couple of reasons:
Low food load:
The defrost cycle radiates heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during defrost, then eventually freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keeps the ice from melting.
Lack of use:
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up.
If you do not use a large amount of ice, move the feeler arm on the icemaker to the up position to turn off the icemaker and stop ice production.
For more information on the causes of clumping cubes.
If the ice bucket is not seated correctly, ice will not dispense properly. Make sure the ice bucket is in the correct position. Refer to Use & Care manual.
Cory, you sound like you have a bad water valve as well as a bad control board for your dispensor. If you've had any storms in your area in the past 4 - 6 weeks, it's very possible that the storm took both parts out.
We have parts for GE as well as mots other major brands, so please give us a call with your complete model number and we will get your parts out to you right away!
We hope this solves your problem and we look forward to being able to assist you with future issues.
The dispensor water line , is probably trying to freeze , inside the door . raise the freezer control slightly warmer , to keep this from happening . May take 2 or 3 raisings to find the proper temp . Also , you can order a dispensor heat kit , pt # WR49X10173 , which comes with installation instructions .
Does the water have a good flow ? Did you try putting the old filter back in ? Never change the filter just because a little red light comes on . Only replace when the ice cubes get small or the water dispensor flow gets slow . I have found new filters that were bad . Distributors make a lot of money for filters just because of that little red lite . Not just maytag , but all other brands also . Try pouring about 1/2 cup of water into icemaker . If it dumps the cubes but doesn't fill , replace the water valve . If it doesn't dump , and holds the cubes for a long period of time , replace the icemaker . Also , you may need to clean the coils of dust , lint , etc....
Should be no longer than 24hrs. Is the freezer good and cold.. has to reach a certain temp before icemaker activates.
Might take little longer if you put a lot of warm things in freezer or refrig. when you made the change.
Is there any water or ice in the icemaker itself? Water may not be getting to icemaker
call them back out if it dont work soon thats what warrantys for :0)