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There are other videos with possible causes and solutions on YouTube.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

On some, you have to cut the motor cover off with snips, then use a screw when reassembling it.


You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

Hi,

Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic Microwave Oven Troubleshooting Tips

heatman101

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Personally, I would replace the Microwave. It is bound to be below specification by now if it has been used quite a bit.
Then you will know you will be fine for a few years.

Hello :

This happens because of a bad door switch . The plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door .

Check also the turntable . It could be out of it's right place .

WARNING :

1:Don't slam your microwave door because this may cause the fuse to blow and this is the reason of bad door switch problem .
2: A microwave is capable of giving you a serious electrical shock even when it's unplugged , so I recommend you to call a repair technician for help .

please don't forget to rate .

good luck

To turn the turntable off press the turn table button.

You can get the manual here on link below.page 28 tells you how.

http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40537.PDF

I think you should check the fuse first that runs the magnatron if the fuse is good that means the magnatron is bad! but if its only the fuse then you save time and money!

you need to replace the motor turntable, that will cost you around 30 bucks...its not easy to disassemble the unit you nee to send this to a shop im afraid
cheers

It's probably a bad turntable motor or coupler.

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

We're happy to help and we appreciate your thoughtful rating of our answer.

have a GE xl1800 microwave that is not heating the food. The lights work, turntable turns etc. all but no heat. Help this microwave is only 1 years old.