Turn off your modem (unplug it from the wall or surge protector).
Once you have done this, wait for at least ten seconds, if not one full minute. (This allows the modem to reset itself)
Plug the modem back into the wall or surge protector.
The modem will begin its start-up sequence and finally it should respond with a "blinking" connectivity light.
If you have a wireless or wired router connected to your modem you must make certain that you follow the next steps, or the router may not work to provide you with an Internet connection.
1. Unplug the Modem.
2. Unplug the Router.
3. Wait for one full minute.
4. Plug the Modem back in to the wall or surge protector.
5 Wait for the modem to complete its start-up sequence.
6. Plug in the router. (if you plugged in the router the same time you plugged in your modem, start at step #1 and try again...)
7. Wait for the router to finish its start-up sequence.
8. Test the connectivity to the Internet.
If this does not work, please add some clarification as to what service provider you are using, the type of modem/brand, and if you have a router...
Iām happy to help further over the phone at
https://www.6ya.com/expert/steven_142d2a6ad692ab09
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