Question about Canon PIXMA iP4200 InkJet Photo Printer

Ink cartridge Everytime I try and print I get the following error: More than one ink tanks of the following color is installed. Black (8). I am on my second set of inks and I am using the correct inks and they are all more than half full. I have tried removing the print head and don't know what else to do. I'm not very good with technology either!

4 more comments
Brolly Sep 25, 2007

I had a suggestion that it was an ink cartridge error so I have changed the cartridge and seems to be working fine. Thank you
Cam10 Nov 11, 2007

My Canon iP4200 consistently tells me that there are two magenta cartridges installed and refuses to print. Occasionally opening and closing the lid a few times gets it to print a page or two but then it stops again.

I've had the problem with other colours from time to time.

The printer is essentially useless.
bubico Dec 27, 2007

Exactly the same problem. The printer is useless and I am very dissapointed with Canon.
Anonymous Mar 11, 2009

Purcahsed the Canon as I was sick of epson. Now I ahve this silly problem :( With it seems no fix :(
Larryh520 Mar 27, 2009

Same problem here. It thinks there are 2 black cartridges but there aren't. You have to constantly remove and reinsert the color tanks and then eventually it prints. Then stops again on the next print command. I too am disappointed in Canon.
sierranomad Apr 07, 2009

This printer has a slot for 2 black ink cartridges, plus 3 color. I repeatedly get the error message that 2 black cartridges are installed and so it won't print. Well, duh. It's designed to hold 2 black. When I take one of the black out, I get the error message that a cartridge is missing. AAARRRGGGHH!

4 Answers

Anonymous

I clean the chip of ink tank then OK

Posted on Oct 02, 2007

Anonymous

This is not possible because the Black (8) catridge is of a different size from other catridges. It is physically IMPOSSIBLE to install a wrong catridge for that slot. I'm so disappointed with Cannon. It seems to be that it isn't an isolated case!

Posted on Sep 22, 2007

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1 Answer

Throw it away and buy an epson

Posted on Oct 18, 2007

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33 Answers

The message seems to be saying that you have two black cartridges installed and therefore one of the colors is missing. Is that possible?

Posted on Sep 10, 2007

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According to Canon's website:

Details Print Friendly Version Issue: ERROR LCD: More than one ink tank of the following color is installed U071
Solution: Replace defective ink tank (MP500 / MP800)

Replacing An Ink Tank Use the following procedure to replace empty ink tanks or when an ink tank error appears.

Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.).
Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.
Open the inner cover.
Press the ink tank's tab (1), then remove it from the slot (2).
Unpack the ink tank and pull the orange tape off completely in the direction of the arrow and remove the film.

Note: Tear the orange tape carefully along the dotted line. If the orange tape remains, printing problems may occur.

<4> Tape is completely removed.

<5> Tape remains. Remove the orange protective cap located on the bottom of the ink tank by twisting as shown in the diagram.

Caution: Do not touch the ink tank contact <6>. Doing so may cause printing problems. Do not squeeze the side of ink tanks as this may cause the ink to leak out. Do not reattach the protective cap once you have removed it.
Insert ink tanks into the print head.

Note: Press the mark <PUSH> on the ink tank firmly until you hear a click.
Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

<7> The ink tanks are installed properly.

<8> The ink tanks are not installed properly.

Note: Click for Ink Tank Lamp indications.
Close the inner cover and the scanning unit (printer cover).

Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

Note: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications
You can check the status of each ink tank according to the way its lamp flashes.

On: The printer is ready to print.
Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
Off: An error has occurred and the printer is not ready to print.

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