Dell 5500 (MF342) Wireless Adapter Logo
Posted on Apr 12, 2009

Can't Enable the Bluetooth of Dell E5500 370 mini card

I got new Dell E 5500 notebook with Windows XP SP3 with fully functional bluetooth, some days later i had to reinstall the windows..i did it by OS CDs and Driver CDs provided with the notebook.. everything else has become functional except for Bluetooth.. i have tried several solutions but could not fix it.. i can't make it enable. BIOS setting is ON aswell,
uninstalled/ installed the software/driver so many times that i am near to crash my head in the notebook..
its really good machine but how cume this problem is so teasing...
i have also downloading the bluetooth driver from DELL Support and installed it but again the same problem..
it says that no device found... although lights are ON. Icon is there..

i tired Fn+F2 as well but it keeps on saying that there is noting..

please help me..or tell me to back off

  • Anonymous May 11, 2010

    Have you tried to look at the Hardware Devices List looking for any exclaimation marks on Bluetooth devices?


    If you cannot even see the Bluetooth from the list, connectors may be lose.


    Also try install latest Wireless adaptor (WiFi, not BT) as these two may be on the same module.

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 2 Answers
  • Posted on Mar 10, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Mar 10, 2010
Answers
2
Questions
0
Helped
14865
Points
6

Install DELL Application for WireLess 370 Bluetooth Minicard. The application contains bluetooth kernel and driver. Device Manager would not show any device with "?" mark. The device would not be detected until you install the above application.

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Oct 08, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Oct 08, 2009
Answers
1
Questions
0
Helped
11192
Points
3

I have the same problem. Did you ever find a fix for this?

  • Osmanzambran Jun 10, 2011

    Listen, I went ahead searched all over for the Bluetooth fix and even went to the DELL support site and nothing. I was able to find this helpful link that re-installed this Bluetooth 370. it worked for me, hopefully it will work for you-Oz.
    http://www.laptopdrivers.net/dl/dell/135...

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
3answers

How do i switch on bluetooth on a dell latitude E5400

hello LUCA
NO OS stated, what is there XP,VISTA or windows.
did you upgrade it to w10 , that can kill any blue tooth easy.

first the PC must have that feature,
all PCs made its a feature you opt for day one new.
there are only ways to find out this.
one read the full model number of your PC and look it up
one number there on the service tag tells you what it came with new, all options.
2: or run a scanner on it like PCL-z (free and portable app)

a 3rd way is knowning where it is , one looks for it.
can be in 2 forms, separate or part if wifi module.

here are the sales sheet stated facts.
Go wherever your work takes you with Dell's superior Mobile
Broadband
2
option (available on the 14" E5400 notebook), and
Wireless-N antenna design which also supports Bluetooth® 2.1,
and is WiMAX™ ready.

Mobile Broadband 2 & GPS:
Dell Wireless 5720 (EvDo&GPS)
Mobile Broadband mini card,

Dell Wireless 5530 (Tri-band
HSDPA 7.2/HSUPA 2.0 & GPS) Mini-Card


Bluetooth
Dell Wireless 370 Bluetooth® 2.1
end quote. Marked WPAN on top.



the 370 card , must be there, seen below.

here are the ropes for bluetooth.
1: must be there, (called hardware present, and connected)
2: the driver matching the must be loaded.
3: then you turn on wifi in windows. and bluetooth goes active.
the manual for the PC tells you how to turn it on
did you lose the manual.
if you learn to google , the first hit works.
Dell E5400 manual. ever try that,? first>?
dells funky service manual skips this part totally.
like it there, names it but fails to show where it is. (found it)
ok i think it fits in the WLAN socket (3/4g)
so if that socket is empty there is no bluetooth here.



blue-nkebz3hgzrkruamkhf2zv4b0-3-0.jpg now recap, is it there.
there are 3 cards in the hatch, all are optional on most PC made.
the small card is optional model (dial up bs)
the bigger card is usually WIFI
The other car is WLAN OR WPAN,
pan means personal area network (bluetooth is one type)

wpan2-nkebz3hgzrkruamkhf2zv4b0-3-1.jpg if present then, make sure the drivers are not missing
did you slam Vista or w8 up to W10?
if yes, you need the dell driver

dells has them so go get them. up to windows 7
this PC is 2009 year made.

here is the driver.
http://www.dell.com/support/home/us/en/19/product-support/product/latitude-e5400/drivers


if you look there the operator book is there,
if you read it , it tells you all steps to enable bluetooth,
0helpful
1answer

How to enable bluetooth ?

check to see if you have bluetooth driver installed

  • Click on "Start" and right click on "Computer".
  • Click on "Manage".
  • Click on "Device Manager".
  • Under "Network adapters", you will find the bluetooth driver listed.
you need to install bluetooth driver from dell website if it is not listed

http://www.dell.com/support/home/us/en/19/product-support/product/latitude-e5410/drivers

how to use the bluetooth
Connect to Bluetooth Device From Your Dell Computer in Windows XP
or
Connect to Bluetooth Device From Your Dell Computer in Windows 7

hopr mthat was helpful
0helpful
1answer

Want to use bluetooth on my mini 1012 I tryed to

Go to control panel and see if you can find the bluetooth driver. Enable this and it should function.
0helpful
1answer

How do i switch on the wifi in my dell inspiron 6400? The Fn + F2 command is switching on the bluetooth only

You can turn on/off Bluetooth and Wireless using the Fnand F2 key.
To enable or disable wireless networking, press <Fn><F2>.
Turns on when a card with Bluetooth® wireless
technology is enabled.
NOTE: The card with Bluetooth wireless technology is an optional feature, so the ordered the card with your computer. For more information,
see the documentation that came with your card.
To turn off only the Bluetooth wireless technology
functionality, right-click the
area and click Disable Bluetooth Radio.
To quickly enable or disable all wireless devices, press
<Fn><F2>.

Please refer the page #69 to 74 for complete information on the Wireless and Blue-tooth

http://support.dell.com/support/edocs/systems/ins6400/en/om/MD402AO3.pdf
0helpful
1answer

THE MIDDLE DISPLAY LIGHT AN "A" FLASHES WHEN i TRY TO START IT AND IT WONT TURN ON

about19.jpg
Turns on when the numeric keypad is enabled.
abouta.jpg
Turns on when wireless devices are enabled.
about21.jpg
Turns on when the uppercase letter function is enabled.
about29.jpg
Turns on when Mini PCI functionality and Bluetooth® wireless technology are enabled. To enable or disable Mini PCI functionality and Bluetooth wireless technology, press <Fn><F2>.
NOTE: Bluetooth wireless technology is an optional feature on your computer, so the about31.jpg icon turns on only if you ordered Bluetooth wireless technology with your computer.
For more information, see the documentation that came with your Bluetooth wireless technology.
about33.jpg
Turns on when the scroll lock function is enabled.

Here is the answer! memory problem! go to this site. http://www.laptop-junction.com/toast/content/dell-caps-lock-light-flashing-blinking
0helpful
1answer

Dell Inspiron 1526 Bluetooth

ya just purchase a bluetooth device it will come around rs120 and then install its cd and start using bluetooth device by connecting into anyone of usb port
0helpful
2answers

Setup bluetooth

Hi
The D610 does not by default have bluetooth it does have an icon for bluetooth on the mold if your system does have bluetooth the dell web sight has drivers and software to install and set up the use also with you are using windows XP SP2 has some bluethooth options you can enable in windows control panel

more info on the dell update page
http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=LAT_PNT_PM_D610&os=WW1&osl=en&catid=&impid=

Look under network
0helpful
1answer

Bluetooth driver (bluetooth hands-free audio) wont install, access denied

me too have that problem, i updated me XP SP2 to SP3 and failed to install bluetooth, then i removed SP3 and re install bluetooth, it worked fine, as my comment, reinstall ur OS to windows XP SP2 and try.
1helpful
3answers

I cannot enable my blue tooth

install the hp quick launch buttons then install the bluetooth driver once you get the option to enable bluetooth
Not finding what you are looking for?

11,202 views

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...