Trying to tie a direct dial number to the voice mail system. I have one phone in my system that someone got into the programming for, and disabled the tie to the Call Pilot voice mail system. The phone will ring to the direct dial number, but won't go to voice mail. Going through the main dial in number, and the directory the voice mail is active. I know it have to be in the administration side, but I can't find where to tie them together Thanks

SOURCE: Change the amount of times it rings before goes to V-mail

In Coverage path form for voice mail

COVERAGE CRITERIA
Don't Answer? y y Number of Rings: 2
COVERAGE POINTS
Point1: h2 Rng: 1

you can change Number of rings,Rng options
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SOURCE: Meridian M7310 phone system

We had a tech come in who has worked on the system a long time ago and he said because of the power surge it fried the Star Mini. He said they are hard to get and may have to search on Ebay. We only had a battery backup instead of a UPS.
So for now we are without voicemail.

SOURCE: M7310 phone not ringing audibally

If the internal calls dont ring, then there is something with the extension. When a call is ringing the phone, press the UP VOLUME. Chances are that someone accidentally turned the ringer all the way down.

Let me know if that doesnt work.

george peters

• 860 Answers
• Posted on Mar 20, 2009

SOURCE: I need to program the voice mail on our M7310 system

first press Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

SOURCE: I need to change the main greeting!!

First of all, there are different locations for each greeting...
and you have to know which greeting you are changing.

The greeting that you are talking about:
-> is it the CCR tree? (is says - press 1 for x, press 2 for y, press 3 for z)
-> is it the Auto Attendant? (welcome to xyz company, if you know the extension of the party dial it anytime)
-> is it the General Mail box?(please leave a message after the beep)
-> is it the receptionist mailbox?(this is the receptionist personal mailbox)

In other words, what does the greeting say, maybe that might help solve this issue.