If you are trying to install a standard toilet seat on a special "smooth sides" toilet, it likely will not work. Most hidden bolt toilets come with a special seat because you cannot get to anything from below. This special seat has a set of expanding style bolts that are attached to the screw that is part of the seat. The plastic expanding bolt goes into the hole(s) on the toilet, and as you tighten the screw on the toilet seat bolts, they expand the plastic part in the hole of the ceramic toilet.
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