CANNOT PRINT DOCUMENT

I after typing a letter I sent it to be printed but it cannot print. I tried this several times but not positive result. I tried reinstalling CD-ROM but I do not know how to reinstall it.

booties Aug 13, 2008

Printer has a check mark by pause printer/stop.

2600n HP Printer.

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33 Answers

More information is needed! First check to see if the print job actually went to the printer. Click start-control panel - printers and doubleclick on the 2600n. Are the print jobs sitting there waiting to go out to the printer? If so, your problem is probably in the computer or the cable leading to the printer. Look for an error message in the title bar of that window. If present, it will give you a good idea what is wrong. While there, use the first menu item (printer?) to "cancel all jobs". That can take a while, even a restart. There should be a "pause printing" item. If this has a checkmark beside it, choose the item to uncheck it. In the same menu, check the "set as default printer" item. If that isn't checked, when you print you must choose the printer. So you can't just click a print icon, you have to pull down the file menu, choose print, and then the 2600n in the dialog before clicking the print button. HP printers have a utility program that can tell you what is going on. Click start, look for Hewlett-Packard or HP, then the printer name and finally something like "HP Laserjet utility". Look for error messages which give some idea what is wrong. Could be an empty cartridge, for example.

Posted on Sep 10, 2007

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