Dell Latitude D800 Notebook Logo

Question about Dell Latitude D800 Notebook

2 Answers

Dell Latitude D800 Notebook

Here is a (relatively) short description of the problem: When I try to start the computer one of two things happen. Either the power light comes on for a few seconds, flashes and then turns off - the light with an "A" in a padlock blinks a few times as well. There is no sound coming from the computer so I know it is not booting. I first thought it might be a short, so I disconnected the battery and connected the laptop directly to the wall, but encountered the same results. Or, if I leave the computer for an hour and then try again, the system boots and asks me to reset the clock. I do this and continue to boot. The Windows screen appears and then freezes. Any help would be appreciated. I should also note I have moved to China from the US a few months ago, but my battery should support the 210 volts (no idea if this makes a difference). Thanks!

Posted by yossarrian22 on

  • yossarrian22 Sep 11, 2007

    Thanks for the suggestion but I have the updated BIOS on the machine already. Sorry I forgot to mention.

    I was playing with the machine and I noticed that if I physically lifted the machine and tilted it back (got the idea from reading around on the net) the machine works fine. Problem is when I lay it flat again the system either freezes or shuts down. I am assuming something is loose, but I do not know enough about hardware to really pinpoint the problem. Thanks again for the help.

×

Ad

2 Answers

Anonymous

Dear yossarrian22, I cannot guarantee the accuracy of my diagnosis but I suspect a problem with either the RAM, HDD or motherboard. Since I don't really know what other troubleshooting steps you have done but there are a few things you can try: RAM 1. Try reseating the RAM and try again. 2. Try swapping the RAM with a known good RAM and try again. HDD 1. Try getting a spare known good hdd and try swapping it into your system. See if the problem still persists. 2. You can also try using the hdd on another machine that you know is working fine to rule out the hdd issue. Motherboard If both don't work there might be an issue with the motherboard. You could try calling up Dell if your system is still under warranty and see how they can assist you from there. Goodluck!

Posted on Sep 16, 2007

Ad

Anonymous

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

I think your system BIOS needs to be upgraded. You can go to the Dell website and doanload the BIOS upgrade and the flash the BIOS with it.

Posted on Sep 10, 2007

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer
0helpful
1answer

I Have a Dell Latitude D800 and it's plugged into power. when i hit the start button it lights up a couple of lights on the keyboard, they go out after a couple of seconds and then nothing happens?

Is the battery charging? and is the power adaptor properly plugged in? If yes then it's probably a faulty PSU and you will need to phone DELL for a replacement/repair.
0helpful
1answer

Can hardly see anything on the display of DELL latitude D800

try to adjust the backlight of the LCD by pressing and holding the FN key and press the up arrow key. also try to update the video/graphics driver of your Dell Latitude D800 . you can download it here: http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=LAT_PNT_PNT_D800&os=WW1&osl=en&catid=&impid=
0helpful
1answer

WXGA Display for Dell Latitude D800 Problem. When

replace either your cold cathode screen lamp or, your inverter board in your display
0helpful
1answer

Bios password dell d800

Remove BIOS battery. Short BIOS jumper or leave the battery out for a long time(Over night,maybe) This should default the BIOS to having no pass word present.  If that doesn't work then evidently Dell has one within the BIOS . Just ask them.
0helpful
1answer

Cpu upgrade latitude d800

what do the Lock Lights indicate (Flashing , ON, ON perchance) it appears that the CPU is either not compatible or bad. Have you tried the original porcessor?
0helpful
1answer
0helpful
1answer

Dell Latitude D800

This may be SpeedStep slowing the processor to save battery life. It speeds up when it is needed.
1helpful
2answers

Dell Latitude D800

You have a short circuit. Try powering up but with the battery out.
Not finding what you are looking for?

274 views

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Ekse

Level 3 Expert

13435 Answers

Mandeep  Singh
Mandeep Singh

Level 3 Expert

1184 Answers

Mehandi Husain ...

Level 3 Expert

1654 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...