I'm using the JVC GR-DV500U model.When I turn on my videocam, the screen or even in the lens, is totally black, I wonder what's wrong.

i lost my original install disk JVC GR-D350as Mini DV Digital Camcorder Driverand i need a web site that lets me install it

Hi,
It is known problem of bad ccd imager in JVC GR-D30U camcorder.
JVC will repair it free of cost. Please click JVC CCD Imager Support for details.
Thanks.

BAD NEWS ! it is a CCD Failure !!

Good News !

No need to worry u can get it repaired free of charge from JVC even if u are out of warranty they have issued service advisory for this problem see here

http://www.jvc.co.uk/template.php?page=100102

pls rate me FIXYA for help !

JVC camcorder no picture on screen remove lens cap and unable to record problem is down to a faulty batch of ccd image sensors (thousands that Sony supplied) and if you phone the JVC servce centre (0845 3108000) and explain the problems you are experiencing its a good chance they will repair it free depending on model (I know because I have done just that and JVC are paying for it to be collected, repaired and returned totally free of charge, and mine was purchased in 2004. What have you got to lose the price of a phone call or about £70 to £90 to have it repaired yourself
Good luck syrups6

ccd image sensor problem........Lucky you though!!

JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Hi, your ccd is bad, good news, JVC will replace it for free. Go to www.jvc.com and select support, then select customer notification from the left side and then select ccd replacement program and follow the instructions, JVC had a lot of these go bad but has done an excelent job of correcting the problem

It looks like the offer for the fix has been extended. See here:

http://www.jvc.co.uk/template.php?page=100102

CCD Failure/Lens Cap Warning Error
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.

Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.

Please note that this offer expires on 30th June 2008 and is applicable only to failure of the CCD image sensor.

This information applies to the following models:

GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Dirty video head! Playback newly opened blank tape for five minutes, after that eject, reinsert, playback then eject again five times, these will serve as your video head cleaner, never use "video head cleaning cassette tape" for it will only damage your camera. Most camera has built in video head cleaner installed inside and activates only when you insert, initial play/rec, and ejects a tape. If the problem is still there you need pro fix then.[:0)

JVC has acknowledged a fault on their side that will cause certain models to display the "lens cap" error, and they offer free repairs, your model is also on the list. Here's a link to the JVC site : http://www.jvcservice.com/service/custnoticecamcorder.asp?ReqType=CCD hope this helped ;]