Logitech QuickCam Fusion 961403-0403 Webcam Logo

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Posted on Sep 10, 2007
Answered by a Fixya Expert

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Not able to be heard when using logitech Quickcam Fusion

I have purchased the unit noted above and picture works well however the person on the other end can see me but not hear me...I can see and hear the other person on my screen What should I do...

  • 2 more comments 
  • Anonymous Dec 31, 2007

    i have the same issue.

    i use the logitech webcam. i can see & hear the person on the other end, but they can only see me--they can't hear me.

    however, the settings for the webcam say that the mic is working.

    i know for sure that it's not the other person's computer--it's mine.

    HELP!

  • Outsider Jan 06, 2008


    Logitech QuickCam Fusion:
    After following Fixya’s advice on upgrading the outdated software that was supplied with my new webcam, I am able to capture photos and videos – but the sound feature is not working. It seems to be recording, but I can not play anything back. Can anyone help here?
    I have a Dell Dimension E520 running Vista Home premium.

  • jeannepw Nov 25, 2008

    i have a logic tech webcam and my voice goes in and out , sometimes the person can hear me, sometimes no.t what is the problem?

  • andrewjaram Dec 19, 2008

    I have a Ouikcam logitech ...i can be seen and i can hear the other person but they cant hear me...help.

×

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  • Posted on Jan 14, 2009
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Check your audio setting. See info below.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud


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