Question about Jenn-Air JCD2297KE Side by Side Refrigerator

Not working 3 weeks after it's shipped

Sunday night, I found water dripping from the freezer. Then, I realized that the refrigerator stopped working. It has light inside when the door is open, however the displays on the dispenser panel and control panel are dark. I went to the basement and turn the refrigerator circuit off and turned it back on after 3 minutes. But, the refrigerator was still not working. Please help!

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.
Contributor
60 Answers

The unit is under warranty contact the dealer and set up a service call free of charge

Posted on Sep 12, 2007

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

1 Answer

Water under fridge sometimes ice

Defrost unit and work everything loose. Wipe off all water and let it sit over night. Plug in next morning and allow 24 hours for temps to be right.

Sep 09, 2017 | Whirlpool GX5FHTXVA Bottom Freezer French...

2 Answers

After being on for a couple of months, water will come out .

could be a number of things but here's a site on where to start. Best of luck.
http://homeguides.sfgate.com/fix-refrigerator-drain-pan-overfilling-73976.html

Dec 26, 2017 | Sanyo SR-4912M

1 Answer

Water dripping from freezer into refrigerator

Just fixed my refrigerator last week that was doing the same thing. Water was dripping from the back top of the refrigerator and it was the drainage line in the freezer had frozen up and was plugged. Emptied the freezer and removed the bottom panel from the freezer and found large layer of ice. Turned freezer off and let everything melt. Then the hole in the back bottom of the freezer on the metal tray became visable. Contined to thaw until warm water would drain into the tray under the freezer. Was not hard at all and much better not cleaning up the water dripping all the time.

Jun 07, 2010 | Roper RT21AKXKQ Top Freezer Refrigerator

1 Answer

Kenmore side by side. Noticed water dripping out

please do not use hot water.........only clean drain hole with copper wire with very small cloth on
end.sounds like you left door open? adjust feet to allow door to close itself..if left ajar.
fully defrost.clean drain hole.adjust feet. switch on ...
this freezer works best full....

Feb 04, 2010 | Refrigerators

1 Answer

RF266AB, 3 months old, water dispenser continues to drip for a minute or two after dispensing water. What can we do to stop this?

The unit comes wih a one year warranty, if you call Samsung they should send a tech to your home free of charge for that first year of ownership. I don't think for the amount of money you would have paid for this fridge you should not be completely happy with it. The problem is that air is getting into the water lines when you use the dispenser at one of the connection points in the water lines. This creates extra pressure so the dispenser spout keeps dripping. you can follow the lines to each connection and make sure they are all tight or dial 1800Samsung to schedule an appointment.

Jan 23, 2010 | Samsung RF265AA Bottom Freezer French Door...

1 Answer

Water dripping from freezer onto top shelf of fridge with ice buildup back of freezer

the defroster isn't close enough to the drain to be effective. remove the back wall of the inside of the freezer, remove the excess ice. clear out the ice from the drain using hot water and a turkey baster. there is a kit from whirlpool that uses a piece of metal and a screw around the defrost rod, but I found out that a piece of 14 gauge solid core wire with the insulation stripped off works great too. stick the stripped wire into the drain, 2 to 3 inches, and wrap the rest around the defrost rod.

Jun 02, 2009 | Kenmore 20.6 cu. ft. Top Freezer...

1 Answer

Freezer not cooling/making ice.

At this moment I think that you need to unplug the refrigerator and remove the ice maker to stop the leaking. Any extra water inside the freezer will make it harder for the defrost to remove the moisture. While the ice maker is out I want you to look to see if water is still leaking out the fill tube that feeds the ice maker tray. If it is then we found the reason. If not then we need to check some of the parts on the ice maker. Let me know what you find, Thanks, Sea Breeze

May 20, 2009 | GE PSS26PSS Stainless Steel Side by Side...

1 Answer

Kitchen Aid Super Ba refrig..water dripping from water spout !

To stop the dripping now, turn the water off.

The problem is there is either mineral caught in the seat of the dispenser valve, or the dispenser valve seat has a bad place in it. Removal and cleaning/replacement is required.

Jan 18, 2009 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

Water leak

Unplug the refrigerator, open the door and get a blow dryer and warm up the freezer. wait until the water stop dripping out or about 12 to 24 hours and then you can plug it back in . it will work for 2 to 3 weeks. To unplug the drain.defrost the freezer .remove the back cover. Use a pipe cleaner to clear the drain. pour a few cups of hot water down the drain. the drain hose may be just pulled off ...it must let the water drip in the pan.

Aug 17, 2008 | Samsung 24.8 Cu. Ft. Side-by-Side...

1 Answer