I formatted player using my computer and drive, when i executed the player quit communicating with my pc, and now only thing i can do is turn it on and all i get is the sandisk logo then it goes black and rhapsody logo appears, then it repeats the sequence. ive tried removing the battery is there any- way to reset it. i can turn it off by holding down the power button for a few seconds. also i transfered mp3's music but for some reason the never transfered (thats why i formatted the player that started this mess). thanks for any help!
Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. http://sandisk.com/assets/file/downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Again, select format when prompted. Best of Luck.
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i tried this and when i run the program it says "ERROR!, application failed to read the version details" what now???? my player says :welcome to recovery mode"
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