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Magic Chef Microwave looses power when making popcorn

Set the timer for 2:55, not using the popcorn setting. The microwave stops dead, no display and comes back to life after about 10 minutes. Second microwave of same make and model both brand new. I installed exactly the same microwave in my last house, back in May, and popped the same brand and package size of popcorn with out problems. My theory is the steam from the pop corn is for some reason tripping a thermal cut out switch.

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  • Nonchalant Jan 19, 2008

    I had this problem with popcorn and called Magic Chef. It's a known problem with microwave popcorn and baking potatoes. They suggested the plate solution. I've had my microwave for about a year and it has worked fine for me. HOWEVER... I had a 10-pack bag of snack-size (about 1/2 size of regular bags) microwave popcorn. I put the last bag on a platelast night and before the time was up, I heard a loud pop. My plate split into 3 pieces. From what I can see, all the break lines are clean brreaks - no little pieces lying around. I don't know if the bag was too hot or what... All I've founb was a post somewhere from 1999 where it happened to someone else. Don't know the "why" the plate broke.

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  • Microwave Ovens Master
  • 9,179 Answers

That does indeed sound like the mag is overheating and the thermostat is tripping, but it's probably not the steam.

Do you feel a good amount of air flowing through the vents?

If the cooling fan is not running or the air vents are blocked, that wil allow the magnetron to overheat.

If air flow is not a problem, then you may have a defective magnetron.

Assuming it's still under warranty, it would be best to let a Magic Chef-authorized servicer handle it.

For more help from Magic Chef / Ewave : http://www.mcappliance.com/ ; Contact page http://www.mcappliance.com/contactus/contactus.asp ; Order

parts https://www.mcappliance.com/orderpart

Posted on Oct 22, 2007

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Actually figures out that it was the sensor for the plate that was tripping it out. Placing a dinner plate on it before popping corn resolved the problem. Assuming my wife remembers the plate of course.

Posted on Oct 22, 2007

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