Question about Samsonite Tripod
THE LOCK THAT SPRINGS INTO PLACE WHEN I OPEN THIS THE SUITCASE DOES NOT OPEN IT SEEMS TO REMAIN LOCKED ALTHOUGH THE COMBINATION IS GOOD, THERE SEEMS TO BE A PROBLEM WITH THE TSA LOCK, IT IS VERY LOOSE. HOW DO I OPEN THE SUITCASE WITH OUT THIS
I can't answer the problem - but am interested as we had an identical failure on holiday in South Africa. We had to force the case open as the lock and the mechanism seemed to have come adrift in that when moving the lever with the correct combination - the case neither opened or closed. I'm sending it back to Samsonite under warranty to hopefully get it repaired/replaced. I rang the UK number listed on the Samsonite website. Bit disappointed as Samsonite should be more reliable - particularly given the price of the case, at £295, isn't exactly cheap.
Posted on Oct 11, 2009
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