Krups Caffe Bistro 867 Espresso & Coffee Maker Logo

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Posted on Sep 10, 2007
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Coffee maker side will not work.

The regular coffee maker side of my Krups 867 will not work. The power light that works that side does not come on. Yet, the espresso side is working okay. What do you suggest? It's no longer under warranty.

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  • Posted on Sep 10, 2007
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Check inside for broken or burnt connectors going to the heater element. these are normally slide in spade connectors.

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  • Posted on Sep 07, 2018
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Look for a defective heater, thermostat, safety thermal fuse, or a possible interconnecting wire is broken. This not considered a homeowner repair as it involves mains power and if the safety fuse blew, something made it fail. Because this is likely to be fairly expensive to repair (at a service shop), you should get an estimate and compare that to a new machine. Hope this helps!
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I'LL BE HAPPY TO PROVIDE YOU WITH THE ANSWER JUST AS SOON AS YOU PROVIDE ME WITH YOUR BILLING INFORMATION AND AGREE TO MY TERMS AND CONDITIONS.
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I don't know if the cause of this issue is the same for everyone experiencing the problem, but the issue for me was hard water. The fix is to run vinegar mixed with water through the machine quite a few times, until it starts to run normally.

If you do have hard water issues, it's recommended that you run vinegar or citric acid through the machine about once a month, to keep deposits from building up.
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The krups website does have a listing for where to send in for service in China,. That website is www.krupsusa.com
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