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Re: Playing a song?
Did you use your own cd's?
If so, did you use Windows Media Player to copy (rip) them to your computer?
Windows Media Player, by default, has "copy protect my music" selected. To remove this, in Windows Media Player select Tools>Options>Rip Music and un-check the copy protect my music mark.
You will need to delete the music you already transferred, then re-copy the music without protection, then re-transfer them to your device.
Best of Luck.
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You have songs that may be protected or the wrong format for your device. delete the bad song and download another copy from a different source and try it. This is not to uncommon due to different file formats and protection in the song files When you rip songs from another device often some won't load or play in another device especially if they are paid for songs.
I later found out that while trying to download more songs, the entire songs in my sandisk mp3 was corrupted by a virus. I solved the problem by formatting the device and thereafter downloaded new songs into it. As soon as I did that, the songs started playing normally at full volume.
If you installed the firmware update, you might have forgotten to change the device to MSC mode.. try going to settings>USB mode>MSC
This should probably work..
to stop a song while its playing, click the |<< button while you have the screen with the current song. (you can pause a song on this same screen with the >|| button) If you have gone back to any of the menu screens, wait for a couple seconds and the player will automatically go back tot he song display screen so you can stop the song.