Question about Lexmark X4270 All-in-One Multifunction Printer, Copier, Scanner, Fax

Caught in spool, can not cancel or print

I have tried every advice that I found on this and other sites to get a printer for a friend on line. It printed 1 test page and not everything is caught in spool. I can not cancel them or delete them as they stay in the spool and nothing will go to the printer. I uninstalled everything, unplugged everything and started from the beginning and still nothing will print. He has Windows Vista (that I do not like workign with) with Lexmark X4270 All In One Printer. Really need help, he is disabled and really needs to be able to use his complete system. Thanks

2 more comments
btchwzrd2008 Sep 21, 2007

There was not rating because the problem is still not fixed. None of your advice has worked yet and I am still trying to get the printer hooked up to the computer. My friend is good with computers (she use to teach people how to install them and use them) and she can not get my Windows Vista and the Lexmark to talk to each other.
PePaSan Nov 29, 2007

I have hp1018 on a wireless airport. Works fine with my mac, but any time I've added it on Vista it both fails to work and fails to delete - despite canceling all documents. Very frustrating!
Anonymous May 23, 2008

I have a similar issue. Something is wrong with the lexmark's x4270 driver when used with vista. It installs, but the first document I tried to print won't delete. I printed a button from internet explorer 7. I'm not sure if that is part of the issue. The only thing I can think of is to manually delete the spool files of the hard disk. Not sure if it can be done but i'm gonna research and try it.
Anonymous Nov 02, 2008

I have a Lexmark X8350 all in one. Same thing has happened to me since switching to a new computer that has vista x64. I installed the vista driver. Contacted Lexmark. They advised me to change the setting in hardware>printers>print processor. This did not work at all.

I liked the recommendation that I go into the task manager and delete any processes with lex in the name, and then refresh the printer. This didn't work either.

I've sent another complaint to lexmark. They seem to have a system wide issue with their printers running on vista. Any other ideas?

4 Answers

Anonymous

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Been working on my computer for two hours on this problem!
i could not cancel what was in the spool
do this
If you are on Vista Home Premium, go through the following steps to clear "deleted" print jobs from the print queue.

1) Go to Control Panel
2) Select System and Maintenance
3) Select Administrative Tools
4) Double-click on Services
5) In the list of services, scroll down until you find one called "Print Spooler"
6) Right-click on "Print Spooler" and select "Restart"
7) The "deleted" jobs will disappear and any queued jobs in your print queue will print

Hope this helps. I figured it out on my own without any assistance from the paid professionals

Posted on Feb 06, 2009

Anonymous

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What I did was (and it works for me all the time) that I press (ctrl +alt+del) and choose task manager from the list of options. Then, on the task manager, if you go to "Processes" tab Instead of "applications" tab then you can see which tools/utilities are running. You can then safely click upon any of those processes e.g. anything with a "lex..." name is going to be a lexmark printer driver application. So get rid of them all in the processes. And then once all of these "printer related appz" have been stopped, you can then go onto "C:\Windows\System32\Spool\PRINTERS\" and delete all of the files from that folder. It should now let you delete all of the files. =]

One final thing (tho it wud usually do it by itself) is that refresh the printer
which is right click, then >> "refresh". And it should show the "0" symbol on the bottom right icon of the printer. [meaning there are no print jobs queued at the moment] I hope that helps other people that are stuck like I once was and found out how to fix the problem.
-pleasure, Dazz

Posted on Sep 23, 2008

Anonymous

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I booted up in safe mode and deleted all the files under the [c:]\windows\system32\spool\printers\ folder. That deleted all print jobs in the spool. Then I booted normally uninstalled the printer. The spool problem is solved, but its unlikely this printer will ever work properly in vista.

Posted on May 23, 2008

Anonymous

Is ur ink low? buy new ink or push the red button stop/clear and hold it until it says all done

Posted on Sep 11, 2007

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