Question about GE GSH22JSRSS Stainless Steel Side by Side Refrigerator

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GSH22JSRE SS not cooling

I heard a clicking sound prior to the fridge and freezer not working (compressor trying to start?). When I turning the temp down on the freezer the clicking would stop for a while. The lights are on when I open the door. Water would dispense but only for a couple seconds then stop, lights would dim, then start again, then stop and so on. Ice would not come out or turn the motor. I am 15 months old, no extended warrenty. What should I do?

Posted by nate fende on

  • 5 more comments 
  • nate fende Sep 11, 2007

    It was the main control board. Which happened to be recalled, so it was covered. No charge. Thanks!

  • Anonymous Dec 26, 2007

    Hey, I just wanted to let you know ours was doing the same thing and it was only out of warranty for about 2 months. We ended up wasting tons of $$, only to discover it was indeed the main board in the back. We DID NOT get the part free from a recall, as a matter of fact someone tried to make us pay $200 for it... We ended up spending that much anyway.

    NOW my fridge simply has quit. It was making a on again and off again type of hum the other day and now it is history again! I wish I would have bought anything else than this model.

    BTW, we took the panel off of the freezer, which was loaded with ice, defrosted it all, turned it back on and the freezer wires turned white but only cold enough to be a fridge. The fridge side is room temp.

    Any Ideas?

    Thanks everyone,


  • Anonymous Jan 03, 2008

    My refrigerator/freezer is making the same clicking sound. The ice dispenser intermittently works and water started leaking down the front of the freezer from the plastic trim around the dispenser. It seems to still be cold for now but I have a feeling I am on borrowed time.

  • 1jimmy Jan 14, 2008


  • Anonymous Jun 09, 2008

    I have a new GE Profile model pcf23Ngwa BB. First month everything was fine and this machine is very quiet. Now, at very random times I hear a loud popping noise. I have eliminated the ice maker as I turned if off and problem still existed. The problem is so random, I'm afraid if I call service, it will not happen when they are there. Any ideas on what to tell service the problem may be.

  • Anonymous Aug 13, 2008

    My fridge is constantly making a ticking noise and stops cooling when ever it feels like it. I have had to toss so much food as a result. I called GE and they indicated that it sounds like the it is autodefrosting. I asked if I could stop it and they said no. I communicated the problems I was having and they gave me an 800-386-1215 number for Consume Relations. What a joke. I just might have to replace it with a Kenmore!!! I am so frustrated right now.

  • hammondy27 May 04, 2009

    I have a GE Fridge, model GSH22JSRE. I came home after three days away and the whole both the fridge and freezer were not working, but I could hear it running. Anyone know what's up?



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I had the same problem. Luckily, I read the solutions offered here and had GE come out and fix it. On the phone the customer service rep told me that, since my unit was older than 1yr, I'd have to pay a $69 service charge for the tech to make the service call. As it turns out, it WAS the control board, and GE DID pick up the tab. The guy charged me $2 for parking... I gladly gave him $5!! Thanx, everyone.

Posted on Jun 30, 2008



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I just had a GE repair man at my house today to fix my "clicking problem" which did turn into an all out failure. It was the main board which took him about 10 minutes to replace. It was a recall item, therefore GE waived the service fee and it ended up costing me nothing. It took me a while to get to the recall hotline for refrigerators. Now everything seems to be working fine and I just heard the first tray of ice cubes fall! Hooray!

Posted on Jan 08, 2008



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I would strongly advise seeking a competent fridge guy. If it is the compressor (which sounds like a distinct possibility) they should be able to identify it very quickly. They would then be able to give you a cost on replacement. Alternatively you could try throwing it back at where you got it from and see if there is an extended parts only warranty. Some manufacturers now have three or even five years warranty on major components (ie compressors). Although there is no guarantee of this, its always worth a try, you might get someone sympathetic to your plight, due to the young age of the cabinet. Hope this is of some if not limited use.

Posted on Sep 11, 2007

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