I recently dropped my phone while talking on it, and the screen is now completely white. all of the features still work, i just cant see anything. anyone have answers?
ps: i cant open the back, the screws are too small.
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Re: dropped phone with a white screen
Your phone's display is operated by 2 separate wire ribbons. One of them sends data to the display's matrix and the other one powers the led backlight. A display doesn't produce light on it's own so instead it utilises some white led's to light up. What you see on the display are actually those led's lighting up from under the display. I supose your problem is with the display connector. However the phone must be dissasembled and the display connector must be checked. In order to do this you will need some T5-T6 screwdrivers (they can be found at most radioshacks or electronics store). Locate the display's connectors and with the phone opened, try to move them around a bit to see if something is showing on the display. Also check all the connectors on the phone mainboard for cracks or other defects.
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You should try completely shutting off your phone and getting it to start back up again. Many cell phones will have their power buttons the same button as the End Call red button. Hold the button down for a few seconds to shut it off, then hold it again for a few seconds to start it up again.
If you can't get it to turn off, try removing the battery and then replacing it and powering it back on. If this doesn't help it, you may need to replace your phone.
the hindges/ spring load pieces go bad, happened to my phone. take it to the store as soon as possible or you will lose all your contacts. mine got so bad that it competely locked up and bricked. we will just say from talking to my friends out of the 7 of us that i know and the 4 that they know... non of us has the origonal phone that they walked out of the store with :(
I don't know why you can't answer your phone or why you banged it to get it to work but your inside screens connector may just have came loose as it sometimes happens with out you doing anything wrong. Just take it apart and check the wires on the solved problems I think there one that tells you how to do this.