Whirlpool calypso The washer is great! The problem I am experiencing is my towels!!! The washer pulls the threads and has ruined my towels. It makes know difference if the towel is heavy or thin it grabs the threads. I have looked and felt the tub and find nothing sharp. I have notices pieces of threads in the tub openings. Can you help me? The washer is approximately two years old. Judy

I don't have the solution but I have the problem. I bought all new towels 2 years ago and they are all ruined.

Check the nunator for burrs. Run an old set op pantyhose around the inside of the drum to see if you can find/catch the snagging point.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




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been doing it to me since 02. Fine weave towels was my only solution like those sold by "Frontgate".

The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.

PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.

CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.



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that washer was one of whirlpools biggest flops. sorry to hear you got stuck with one. I do not know where you live, but here in maine the state has an implied warranty that cover all major purchases for 5 years. check with the state to see if they can help good luck

the calypso washer is much older then 2 years. they stopped making them quite a few years ago. what you are seeing is how towels will come apart when washed with an aggressive washer. even expensive towels can be poorly sewn and will come apart when washed too hard. i might suggest you use the light cycle as it has a slower washing cycle speed. if you check your older and "better" towels are not doing the same thing as your new towels. i know its not fair but it is the way towels are now. you can try to remove the threads that are coming off your newer towels and then all should be ok, but there is nothing wrong with your washer just the way towels are now.

I can assure you this IS a common problem. I can't tell you how many customers I have had in the past that complained about their Calypso's leaving the same marks on their clothing. The problem occurs because of the suction on the clothes as the washer extracts water from them during the final nunator cycle. The nunator is the wash plate that the clothes get caught in. The manufacturer's cure for this problem was to come up with a modified control board that reduces the final nunator time and minimizes the suction action on your clothing. The replacement control board part number is 8571359. I have ordered and installed this board on a few Calypso's. I'm surprised that nobody advised you of this in the past. If you call Whirpool back and they deny this, I got this information from them. It may be worth your while to contact them again to see if there is a recall on this and if they would cover the cost of the repairs.

This could be an out of balance condition. When its happened to my washer, I rearrange the load if its large enough, and if its not, I find other items of like weight and add them to the load and start over. Calypso's are sensitive to fabric weight, so If you're washing towels, wash only towels and wash cloths. Make sure you put small items, like bras, panties, nighties, etc., in mesh bags and combine them with other light weight fabrics.

ck the gray seal along moving plate in bottom they sometimes develop gaps and will catch fabrics and pull threads out

just in the soap dispenser as soon as it starts filling.