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Anonymous Posted on Aug 27, 2013

Pansonic Lumix DCM-ZS19 system error (zoom) lens will not open and camera inoperable in record mode. Turns on fine in review moded. Shuts off after error message when switch to record.

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kakima

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  • Panasonic Master 102,366 Answers
  • Posted on Aug 27, 2013
kakima
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1 Related Answer

Anonymous

  • 1 Answer
  • Posted on May 20, 2011

SOURCE: System error: zoom message with Panasonic Lumix FS15 camera

I had the same problem, i switched the camera on in capture mode and zoomed in and applied a little pressure to the lens which made a slight click but retracted and has worked fine since. I may of just been lucky but the camera is fully functional again, could be worth a try.

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Zoom 1x to 3x sounds like the limits of optical zoom. The other zoom option may be digital zoom, which merely interpolates pixels to give the impression of a larger picture, and, as you reach the limit of the zoom, the picture quality may be so degraded that the image is unusable.
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On page 8 of the basic operate manual you see the backside of the camera and there you find the display button. Try pressing that one several times, while in recording mode.
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Lumix DMC-ZS19 system error focus

Here's a fix I got from Panasonic, I figured I would post this since I haven't seen this anywhere on the web and this post was the highest hit on google

Based on the information that you have provided, we suggest that you perform the following operation:
1. Turn off the camera 2. While off, turn the zoom button fully to the left or right (hold for about 3-5 secs) 3. Release then turn the camera back on... At this point in time the lens should retract. If it does not, repeat the previous steps however, press the zoom to the opposite direction than you did the first time around. If this does not resolve the issue, we recommend the product be sent to our Customer Service Center.

This seems to work for me. The lens retracted back in place and my camera resumed working.

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Reviews by camera review websites and owners alike, have noted the inability of the camera to zoom while in movie mode. Other cameras in the Lumix line up do have the capability, but it appears that this one does not.

I hope this helped.
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System error: zoom message with Panasonic Lumix FS15 camera

I had the same problem, i switched the camera on in capture mode and zoomed in and applied a little pressure to the lens which made a slight click but retracted and has worked fine since. I may of just been lucky but the camera is fully functional again, could be worth a try.
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In any mode that the camera will stay on, press the "Menu" button and navigate to the RESET option and try to reset the camera. See if this will get the camera to function properly.
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Your lens may need adjusting. This info may help . Other People solved problem. Lots of Info on this link.

http://www.fixya.com/support/t102982-e_18_problem
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It is not clear if you are saying whole camera turns off or just screen turns off.

Notice before the camera went bad the lense does not extend in play mode, while it does in record mode. Many cameras have software that automatically turns camera off if lens cannot/fails to extend for some reason. Try to help it extend in record mode before camera turns off.
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