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Unable to send and recieve pix

When i try to send a pix it will not complete. it will go through all of the steps. after it tries to connect the error message says "unable to send pix-flix message" i have not turned this feature off knowingly

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....................h0m0

Posted on Dec 25, 2009

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I believe that the problem is either with the service provider not receiving a strong enough signal therefore not sending the picture, or with the service providers delivery route number that may be incorrect. Call your service provider, they should be able to send your phone a service message that in turn should fix your problem. Hope this helps

Posted on Sep 11, 2007

  • Anonymous Sep 11, 2007

    Another thought I just had.....

    Some service providers have an internet blocking feature. Where you can enable and disable services to your phone online, such as text messaging, picture messaging, internet...etc.

    Hope this helps.

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Same problem

press the setup button and scroll down to tools.
in tools there should be an option that says run fax test.
that would give you a printed page as to which part of the hardware of the printer or the fax line failed.

What your error code means is(look below)

Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
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