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Two errors. The first is RUN TIME ERROR

For example, when trying to access HELP and SUPPORT, the window opens and then quickly closes stating run time error. Usually it says Do you wish to debug? but it won't allow me to debug, so I stay bugged. Another error is whenever the computer boots up it states RUNDLL file is not found: DOCED D15 DBL. Yesterday I tried to print 100 pages but about every ten pages or so, the computer would turn off and then back on. It was cumbersome. Please HELP! THANK-YOU. Ginger

Posted by ginger2007 on

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Anonymous

THIS IS ALSO A COMMON PROBLEM IN OUR FIELD. IF U HAVEN'T ANTI VIRUS. FIRST U SHOULD INSTALL ANY RECOMENDED ANTI VIRUS, AND TRY ONCE MORE. IF AGAIN IT CREATE ANY PROBLEM THEN FIRST U DO ONE THING U REMOVE CMOS BATTERY CLEAN IT BY COTTON CLOTHS AND INSET IT. IF AGAILN CREATE THE SAME PROBLEM THEN U HAVE ONLY ONE WAY U REPAIR YOUR SYSTEM VIA RECOVERY CONSOLE. OR INSTALL A FRESH COPY OF OS GOOD LOUK PURUSHOTAM

Posted on Sep 11, 2007

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Anonymous

Hai its is due to spy-ware or malware so pls run anti-virus scan or reinstall

Posted on Sep 10, 2007

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Anonymous

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  • 231 Answers

Hi, have you run a virus scan lately? If you sure your system is clean then I would reccomend you run the XP repair console. You do this by reloading XP from your CD and at the SECOND PROMPT select repair, this will allow you to reload XP and save your current settings, this will repair any corrupt files and install any missing ones. You will have to re-activate with Microsoft. Regards mistyman

Posted on Sep 09, 2007

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http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/app_system_restore_hss_safemode.mspx
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http://support.quickbooks.intuit.com/support/Articles/SLN41401

for more help step by step visit
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