I have just bought the RCA TH1100A series. Why, for just $30 is this so darn complicating? When I turn the MP3 player on, I CANNOT Turn it off!!! Every button I push it goes back and forth with the Menu selection! Unless I find a solution fast, my recommendation for this type of product is at its very low!
Read the lil' 3 page manual that comes with it. It shows a diagram of how to shut it off by simply holding the power/hold button to the left. A screen comes up that says shutting down. Just keep holding the button to the side until it shuts off....
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The headphone jack is damaged, and probably interfering with the pwoer supply system of the chip - that mp3 player is toast, b/c the parts you need: A)would cost more than a new one, and B) are no longer available. Wish I had better news.
You can try the soft fixes - reset, firmware upgrade, but they most likely will not work
There should be two screws on the back of the television toward the bottom. If you remove those you should be able to slide out the stand for wall mounting. But please be careful. If you damage the television attempting this then you can lose your warranty. The manufacturer recommends professional installation only for mounting your television to the wall. Good luck. :)
Get the firmware upgrade first. If that fails,
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If that fails, the Mp3 player has a hardware issue and needs to be replaced - call RCA.
It seems that it is very difficult to find help from RCA. Most drivers and manuals are not available for MP3 players, and the ones that are, don't help very much and are often very generic. RCA, among other brands make disposable MP3 players that short of changing a battery or resetting it, there is nothing else that can be done. Warranty is the most important thing but when you have to send the defective unit off, they want money for shipping. I have heard of them returning your MP3 player as fixed and the minute you turn it on, it does not work. On here, we try to assist with many problems but MP3 players are often hard to diagnose as most are defective from the factory.