Question about Sony Cyber-Shot DSC-F717 Digital Camera

1 Answer

No image but data info etc. OK on LCD and EVF

Hi, I have owned a DSC F717 camera since March 2003. I have been very pleased with the camera and has functioned perfectly until I switched it on today. The LCD screen & viewfinder display data OK and the laser, speed, aperture, settings etc all appear to work but no image is displayed. The lower 1/3rd portion of screen briefly flashes a dark red/orange colour when camera is switched on. Is this a CCD imager problem ? Reading about other users problems with this camera implies there has bee a CCD issue which Sony have recalled/replaced. I paid £744 for the camera and consider just over 4 years use to be a very expensive ownership ! ! Is the problem fixable by Sony, if so who do I contact ? Many thanks

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  • digimartin Sep 20, 2007

    Yes, it was the CCD.
    I contacted Sony Customer Services and they confirmed it probably was the Imager ( I2 fault code )and suggested return to Central Servive for investigation.
    I sent the camera on the 10th Sept and it has been returned today 20th Sept with replaced CCD and fully working to spec FREE OF CHARGE.
    WELL DONE SONY & than kyou !
    Its good to have something positive to report these days !

  • digimartin Sep 20, 2007

    Sorry about the typing errors in the above !!

  • melolady Nov 04, 2007

    I have been using my DSC-717 since 2000 and have had NO problems until today. I charged it and went to use it and everything is black. The images for all the icons are showing and the shutter is working as well as the flash but no picture. I have looked on the sony website but it all appears to show nothing. Is it because of the age of the camera? Or do they still offer a fix to the problem?

    MKK

  • Anonymous Nov 18, 2007

    No image but data info etc. OK on LCD and EVF

  • glasswoman Dec 12, 2007

    everything working but can see image on the finder or lcd screen.I can still see pictures already taken but can not take new pictures because I can't see and image thru the finder or lcd

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Yess CCD problem- contact Sony they will either replace or offer a discount on a new model as this is some years old now.

Posted on Sep 09, 2007

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Switch your camera to Setup on the control **** located on the top.

Take out the memory stick and press the reset button located inside the battery compartment.

Now switch on the camera and insert the memory stick.

If you do not get the error go to the little toolbox on the menu. Select the format option and proceed through the warning messages. Remeber you will loose all data on the memory stick.

Things should now work. If not some simple thing that sound bezare but has worked for me is pushing the memory stick in and out before the camera displays the error. Do this several times until the camera actually reads the stick and them format the stick first chance you get.

Good luck.

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