When i start PLaunch.exe (the file which was installed with driver) nothing hapened. I think the program should start. I tried to reinstall, but problem is the same. Whene i looked what drivers are registred in Windows, i saw that there is no drivers for my Genius Mouse Pen 8x6. Please help me.
I don't know if this is a solution but I found out that the usb-cable had something wrong with it. Problem this time was physical. The cable had propably connection problems inside the tablet so I just sent it back and got another one. This one works perfectly, just as it should.
So, there might be a slight chance that your tablet is, unfortunately, broken when this problem occults. You should send it back just in case.
Posted on May 07, 2008
I've had a similar problem - I unplugged the tablet from the PC and back in again, the PC recognised it as new and reinstalled it straight away (this is on XP). The first time the driver stopped responding I had unplugged the tablet because intended to deal with problem later. Plugged back in - worked. Twice now. I've restarted to see if the driver stopped again and if I would have to re-plug the tablet, didn't need to, I guess it's a solution to keep in mind next time this comes up.
Posted on May 06, 2008
Hi, i just got the Genius MousePen for Christmas and this exact thing happened yo me. i thought i tried everything! but i was wrong. ok.. first, unplug your pad, then you go to your start menu, go to PenSuitePro, and click the pen commander. it will show a little icon down in your lower right of your screen. then it will work. the only thing i am trying to find out now is how to lift up the mouse pen and leave the writting on my screen. if you know how, please post it.
Posted on Dec 25, 2008
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I have the same problem to people can you also tell me how to fix it
Yes, I've encountered the same problem and tried everything to fix it. It seems that reinstalling newest drivers won't work, the PLaunch.exe just won't open any window (neither it won't show up at the bottom corner). I've even tried to unplug other devices that may affect the drivers (such the ones using directX, although I'm not sure if it has to do anything with this). This annoying problem is over my capabilities.
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