Question about Intel Motherboard

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Gigabyte GA 8GP NXP DUO

I have a fully working motherboard that was being used with windows vista ,it kept coming up saying that i should update the bios ,which i did to version F7 ( with success .it shows on boot screen ) .everything works BUT when loading windows back on to the hard drive it gets so far installing then the screen goes black and the monitor flashes ,and you cant do noting but reboot ...i have tried different hard drives ,cd drives ,memory ,graphics card ,but it still does the same thing .been in touch with gigabyte technical they said to remove battery and clear cmos ,which i done ,but still same problem .......please have you any ideas and solutions .....thanks ,Roger lovell UK

Posted by viper8 on

  • 3 more comments 
  • viper8 Sep 09, 2007

    thanks for the quick reply ,i loaded default settings and optimised settings but still same problem ,and with loading windows ,i booted from cd in start up screen ,and formatted the drive again to load fresh windows on ,but it gets so far into set up then goes off and the screen flashes ,thats what made me think graphics card ,so i tried a new one ...it seems to boot to anything you want but wont complete the install of any windows ,xp or vista ....Roger

  • viper8 Sep 09, 2007

    yes i will try that ,i flashed the bios by going to the bios screen ( pressing DEL )and using the utility within bios ,should i flash it another way ??

  • viper8 Sep 09, 2007

    think i might have found the problem ,there seems to be bent pins on the motherboard ,i dont know how or why ,but there there ,can i send you a couple of pics ??? Roger

  • viper8 Sep 09, 2007

    pic enclosed

  • viper8 Sep 09, 2007

    unfortunatly the board is not under warranty,i will have to try and bend the pins back ..i will let you know how i get on ...Roger

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Louie Role

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Hi, A couple of possibilities/things to try: 1. After reset & remove battery, go to the CMOS/BIOS setup and load default configurations; 2. "...loading windows ... screen goes black..." are you installing a fresh clean Windows or are you using an image/recovery of your old Windows. If it's an image/recovery, it is possible and very likely that the OS is no longer recognizing the motherboard as the old motherboard because of the BIOS update. Perhaps you should try a clean fresh install. 3. try booting in to a simple bootable diskette/CD of FreeDos or Dos 6.2 or variants, just to check if the motherboard will finish POST and BOOT. Post back that we can figure out other possibilities or should you need further information. Hope this be of some idea/help to you. Good luck and kind regards.

Posted on Sep 09, 2007

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  • Louie  Role
    Louie Role Sep 09, 2007

    Hi again Roger,

    Past experience has taught me that whenever Windows fails to finish setup, it's more often than not a memory problem and on some instances video card. Since you have tried replacing both as per your initial post, that leaves us only with the motherboard.

    You also have reset the CMOS/BIOS to no avail; you have updated the BIOS which offhand started all the issues;

    Other than replace the motherboard, I would suggest to replace the BIOS, revert back to the previous version, which to my impression was working other than an update recommend (which of course you can say no to).

    You have to downdate the BIOS by downloading a copy of the old version (or if you have a copy/saved); download likeswise a flashing utility; prepare a bootable media (diskette or CD) containing basic DOS (or variants like FreeDOS), flashing utility and the .bin or BIOS firmware.

    Cheers.

  • Louie  Role
    Louie Role Sep 09, 2007

    Those are CPU contacts and they are supposed not to bend easily. Also what makes me wonder is how they can be bent like that since you never mentioned that you removed the processor from its socket.

    Since they are not supposed to bend easily, they are also easy to break when trying to straighten them out. You would need lots of patience and care and should do it real slow. Forcing it to straighten in one pull would tend to break it off. Your probably better off using a tweezer or anything similar. Even a long nose pliers wouldn't fit between the pins.

    Lots of luck.

  • Louie  Role
    Louie Role Sep 09, 2007

    on second thought, is the motherboard still under warranty? if yes you might be better off having it replaced.

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