Canon MX 310 - printer not detected message

I am running the disk to install this printer and once I get to the printer connection page I plug the printer in and the computer does not detect it

Anonymous Feb 16, 2008

uninstalled reinstalled uninstalled reinstalled
Anonymous Aug 26, 2008

Using Mac Book Pro with OS X 10.4.11
and an Airport-
The printer only shows up when plugged in via USB or as a shared printer
but it is not detected when used as a network printer

3 Answers

Anonymous

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I have mx 310 printer but the disk is missing. I cannot install request help in this matter thank you

my e mail is [email protected]

Posted on Feb 18, 2008

Anonymous

I had same problem all i had to do was re install upgrade ver of vista over existing one must have been a file missing works great now

Posted on Oct 11, 2007

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6,966 Answers

Hi, I will assume that you are installing the Canon MX 310 to a Windows machine. Before going thru the install procedure, please check that you have USB enabled by right click on My Computer, Properties, Hardware, Device Manager, and at the very bottom USB Controllers should be there with no red or yellow markings. If they are not there, please restart your machine, press del or whatever it is to enter CMOS/BIOS setup and verify that the USB ports are enabled. In some instances, it may take some time before the PC recognizes the USB device such as your printer. You really have to give it time or one trick is to Cancel the printer port detection and just go ahead with the installation. When all is installed and finished, you can change the properties of the printer to USB port from the Parallel/LPT1 port. Another is to plug the printer straight in to the USB port (or try all the other USB ports) without installing it first. Allow/let Windows to autodetect and auto install. Put in the CD only when Windows does not know where the drivers/installers are located. Hope this be of some idea/help. Post back should you need further information. Good luck and kind regards.

Posted on Sep 09, 2007

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