Try this. Your hand held unit may not be communicating with the one in the room.
If the Parent Unit is unable to lock in on the Nursery Unit (connection LED will be red and the unit will beep), power down
both the Parent Unit and the Nursery Unit. Wait for 10 seconds and hold the volume down button on the Parent Unit while pressing the On/Off switch until you hear a beep. When the unit powers up, release the volume down switch and within 5 seconds press and hold the volume down switch again for at least 2 seconds. All of the Sound Light LEDs should illuminate and the bottom LED will be red.
I hope this helps.
Change the 9volt battery
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