Setting correct paper size

"Photo black" is designed specifically for glossy photo paper. Matte black is for non-glossy paper, including plain paper. Matte black will print darker on non-glossy paper than photo black does.

You probably have the PDF programme page size settings incorrectly set to the larger size = why only able to print some of the length. As a solution, use a photo programme (Photoshop, Elements or the excellent FREE Faststone Image Viewer to resize the image so it will then print on your paper but so doing will reduce, slightly, the width to suit the revised shorter length to preserve the proportions/balance between length and width.

you should check the paper size loaded at the driver open devices and printers- choose HP DJ5500 driver - right click and open Printer properties-click the paper/sizes tab at the top-check that the paper size is set to ROLL- then set roll size ( 24"=A1--36"=A0---42"=A0/2A0)
now when you try to print make sure that the printing application ( EG paintshopPro) has the correct Page size (under document Properties)
and that your not strectching to fit or using the overprint commands within your printing application. the plotter should never be allowed to overprint as this model has no ay of clearing the excess ink that would be left on the platten

in printer properties, specify the paper size, and or demand for the print to fit paper size, in the printer properties

I had a similar problem trying to print epson pro canvas. I finally learned the "trick". First I generally cut an appropriately sized pice of canvas from the roll. Then I attach a HEADER. This is dome by cutting a piece of 13" wide photo paper in a three inch length (so you have a piece 13" x 3") . Draw a line at 1.5 inches and place some sort of adhesive (I use a double sided tape gun) on one side of the line. Line up the canvas/paper with the line and make sure it sticks to the header.

Now you should be able to manually feed the header/paper into the printer - once the header passes the correcct point the printer will "grab" it a position it correctly for printing.

Hope this helps

nickerjo,

leaningpalmstudio.com

try to add some color profile in the color management for the printer.You can search the color profile by key word "color profile for photo shop for printing on epson stylus pro 10600"

Work around solution is to trim paper to 8.25 x 11 inches and  setup a 8.25 x 11 custom size and then specify it each time you print. You probably can get by using the 8.5 x 11 setting on 8.25 paper but do not use borderless printing. Good luck on a very irritating problem.

Hi-

But goal is to have a borderless printout right? when you go to page setup and choose paper sizes when you go to letter size, does it have a slider for letter- borderless? and when you go to file print and and check the print setting/ print layout is fit to page selected?

keep me posted. Thanks!

Use the personalized paper size, and set the wide an lenght of the paper you are using.

While there is not a lot of information to go on, I think you have color space/profile issues. Almost everything Adobe uses AdobeRGB and everything MS uses sRGB. I had similar issues although not quite as severe. Sometimes I even had to restart the computer between jobs in order to get the right profile loaded in all devices. Finally, I got all my settings to match (AdobeRGB) on the computer, software, and printer. I had to calibrate my screen. The accuracy of the color on my 9600 and other devices improved dramatically. Hope this helps.