Re: adding developer to the new ricoh aficio mp 1500
Are you a tech? I suspect not. You need to remove the drum unit, disassemble, separate the drum from the development unit. Remove cover of developer unit, add developer, reassemble, and run SP2214 to calibrate. This is NOT a procedure to be performed by an end user...no disrespect intended.
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If its not adding toner there could be 4 possible causes, 1.make sure all the covers are closed, if they are not then the machine will not "run" to add toner. 2.Did you check to make sure there is enough toner in the toner bottle. 3. when the machine starts running/adding toner, can you feel a vibration or hear noise like gears grinding/slipping, if so, call a technician to replace drum/dev gears.4. when you open the toner tray/harper/hopper, at the bottom there is a flat silver sliding plate, when you slide it open, is there toner falling oout of that hole, if not, ask a technician to strip and clean the toner tray/ harper/ hopper.
Check your old toner bottle and make sure the plastic "cap" is still in the bottle. These machines have an occaisional problem with the caps coming off (not the black screw off cap but the semi clear cap under the black screw off cap) and staying inside the black plastic "cup" that you insert the toner into. If the cap is missing it may be stuck inside this cup. If the cap is still in your old cartridge then try opening/closing the front door and letting the machine cycle to see if the toner light goes out. May have to do this several times. Had one customer just yesrday have to do this to clear the toner light after adding toner.